Customer application Engineer

GE Power

5

Chennai, India

Why you should apply for a job to GE Power:

  • 5/5 in overall job satisfaction

  • 5/5 in supportive management

  • 100% say women are treated fairly and equally to men

  • 100% would recommend this company to other women

  • 100% say the CEO supports gender diversity

  • Ratings are based on anonymous reviews by Fairygodboss members.
  • Build your network and connect with other GE employees for professional development via our seven Affinity Networks.

  • We empower our people through coaching and feedback, our talent development philosophy, and even our customizable benefits programs.

  • GE offers many healthcare options; 401(k) plan; tuition reimbursement; adoption resources; employee assistance; and recognition programs.

  • #R3699881

    Position summary

    Job Description Summary

    Based at GE Power Conversion Chennai site the Parts Engineer’s role is an exciting opportunity for an action-oriented individual with technical foundation of Power Conversion equipment.
    You will be able to leverage your Power Conversion knowledge as a main point of contact to directly support quotes and sales conversion, drive customer fulfillment, while you collaborate across the globe with key functional teams and enhance your strategic business acumen.

    Job Description

    Essential Responsibilities

    • Be responsible for the identification of project spare parts, life-cycle status and replacement strategy in the Global Parts catalog within the Power Conversion Parts Organization.
    • Communicate with customers to convert quote and order requests into deliverable applicable part(s) by researching drawings, renewal parts books, databases, catalogs and other available sources for accurate product configuration.
    • Proactively identify spares for past projects, categorize spares by customer function criticality.
    • Perform Project obsolescence studies
    • Verify applicability and fit of critical customer requests to application.
    • Communicate with engineering groups to improve internal record accuracy and document replacement strategies for obsolete parts.
    • Provide support to internal and external customers in support of sales initiatives.
    • Identify newly created part numbers and accurately complete part definition attributes in a timely manner.
    • Maintain engineering part definition attributes required to process requests for parts.
    • Contact qualified Vendors in order to identify/ or validate part definition, life-cycle status, price, availability and replacement part if part is defined as obsolete.
    • Collaborate across the business including, Spares and Repairs, Engineering, Sourcing, Order Management and Global Field Sales teams.
    • Provide technical input pertaining to the part substitution / interchangeability process.

    Qualification/ Requirements

    • Diploma or Bachelor’s Degree from accredited college / university in Mechanical engineering
    • 3 - 7 years of relevant experience (5 - 10 years for Diploma holders)
    • Technical knowledge on Industrial motors, Generators, etc
    • Experience in design engineering, field engineering, manufacturing, shop assembly or spares/ replacement parts involvement.
    • Experience in O&G or offshore or Marine or Metal industry or Renewables
    • Writing, Reading and Verbal English Fluency required.
    • Ability to read and write technical specifications.
    • Ability to translate and interpret BOM into orders and parts.
    • Excellence in Customer Service.
    • Commercial awareness.
    • Ability and willingness to travel as required.

    Desired Characteristics

    • Prior experience with SAP or current ERP systems.
    • Prior experience with Teamcenter or current PLM systems.
    • Ability to read drawings and have familiarity with BOM structures.
    • Aptitude with analytical tools (ex. Excel, Access and PowerPoint); specific skills should include: data-mining,pivot tables and data Manipulation.
    • Strong problem-solving skills.
    • Strong attention to detail.
    • Strong oral and written communication skills.
    • Strong interpersonal and leadership skills.
    • Cross functional, ability to work on matrix environment, and international team experience.
    • Be able to work within a team environment.
    • Demonstrated technical aptitude and business acumen.

    About Us

    GE is an Equal Opportunity Employer. Employment decisions are made without regard to race, color, religion, national or ethnic origin, sex, sexual orientation, gender identity or expression, age, disability, protected veteran status or other characteristics protected by law.

    Disclosure of your Gender or Sexual orientation is completely Voluntary and not mandatory.

    Additional Information

    Relocation Assistance Provided: No

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    What are GE Power perks and benefits

    Lactation facilities

    Diversity recruiting

    Unconscious bias training

    Sponsorship program

    Networking

    Succession planning

    Remote work policy

    Part time policy

    Paid paternity

    Paid maternity

    Paid adoptive

    About the company

    Industry: Natural Resources: Electric & Gas Utility

    GE Power is a world energy leader that provides technology, solutions and services across the entire energy value chain from the point of generation to consumption. Powering more than a third of the world, it serves customers in more than 150 countries. 

    See how we are #PoweringForward: https://www.linkedin.com/company/gepower/ 

    GE Power also includes GE Energy Connections activities: https://www.linkedin.com/company-beta/2744840/

    Why you should apply for a job to GE Power:

  • 5/5 in overall job satisfaction

  • 5/5 in supportive management

  • 100% say women are treated fairly and equally to men

  • 100% would recommend this company to other women

  • 100% say the CEO supports gender diversity

  • Ratings are based on anonymous reviews by Fairygodboss members.
  • Build your network and connect with other GE employees for professional development via our seven Affinity Networks.

  • We empower our people through coaching and feedback, our talent development philosophy, and even our customizable benefits programs.

  • GE offers many healthcare options; 401(k) plan; tuition reimbursement; adoption resources; employee assistance; and recognition programs.