Job Description Summary

El Gatun Panama Project :
All resources, and logistics required to perform services and maintenance activities on customers' site/property. These activities contribute to, maintain, repair and refurbish sold or existing products. Includes all types of maintenance service (preventive and remedial), manage maintenance facilities and field services engineering. Impacts departmental operations and responsible for planning/execution. The role has some autonomy but is focused on execution of activities within an operating discipline covered by standard functional practices and procedures. Some judgment may be required but this is typically with guidance.

Job Description

Roles and Responsibilities

• Perform on-site installation of systems and equipment and ongoing preventive maintenance, repair and calibration after installation
• Respond to requests for emergency repairs and services to troublesome equipment
• Provide technical instruction and assistance to customer representatives regarding installation, operation, calibration, repair and maintenance at customer's sites
• Perform administrative functions such as: writing technical reports, ordering materials, securing quotations, preparing job status reports, reports to customers, time sheet and expense sheets on a complete timely, and thorough basis
• Coach, mentor and train other Field Engineers and team members as required, to impart and perpetuate field engineering and/or product knowledge.
• Signs off on all changes implemented.
• Drive customer satisfaction through commitment to quality.
• Maintain strong safety mindset to assure the executed work reflects the technical requirements within GE safety standards
• Troubleshoot and provide routine maintenance checkout for wide range of equipment vintage
• Prepare timely and accurate technical reports for customer records and a reference for future outages
• Ensure all parts needed for the job are shipped to the site
• Perform walk-downs during installation to ensure that the customer’s contractors are working properly.
• Perform aftermarket upgrades that need to be performed at the site level.
• Supervise critical tasks when these activities are performed by third parties (as measuring, dimensional checks, other considered by the management).
• Ability and willingness to work holidays, weekends and overtime as required by field assignments

Required Qualifications

• Technical/University degree or qualifying experience OR a High School Diploma / GED with a minimum of 4 years of experience in a Field Services role
• GE or FieldCore Certification as Steam Turbine Mechanical TFA
• Completed level three Field Engineer competencies
• Minimum of 7 years of experience in a field services or power generation equipment maintenance position
• Fluent in English language
• Technical competence in reading and interpreting electrical/mechanical flow and instrument diagrams dial and laser alignment and thermal growth equipment.

Desired Characteristics

• Knowledge and skill to oversee outage management within a competency and may possesses expertise in a secondary competency. Demonstrates mentor and team lead skills.
• Experience and training on Alstom, Siemens or other OEM equipment is preferred
• Extensive Field Engineering Services experience is required
• Pipe fitting and tubing experience.
• Previous experience working on GE equipment.
• Strong organizational skills
• Prior project management experience
• Strong oral/written communication and interpersonal/leadership skills Strong business acumen and ability to sell GE products to the customer
• Fluency in Spanish

Additional Information

Relocation Assistance Provided: Yes

#LI-Remote - This is a remote position