Channel Partner Operations Specialist

GE Vernova’s Digital Business

Multiple Locations (Remote)

Why you should apply for a job to GE Vernova’s Digital Business:

  • We offer 10 weeks parental leave, $10k adoption assistance, Dependent Daycare FSA, and a moms-on-the-move milk ship program
  • We prioritize women's development through coaching, mentoring, and sponsorship programs for women at all levels.
  • A culture of continuous improvement: Employee listening, inclusion and diversity training, and actionable solutions.
  • #R3763811

    Position summary

    Commercial Leaders (RCLs) and Channel Managers (CMs) to support adoption and execution of the same; with 3) Pricing & Finance for partner performance and discount analyses to guide regional program standards; and with 4) Sales Operations to develop, refine, and operationalize key business processes that improve partner effectiveness and performance.

    Job Description

    Roles and Responsibilities

    • Work collaboratively and cross-functionally to ensure partner onboarding and offboarding standard work is streamlined, well-documented, and consistently applied

    • Primary liaison with central partner team to catch and expediently act upon all channel partner inquiries that require business unit input and/or approval

    • Implement/refine and drive standard work that fosters more transparency around partner performance, contract renewal timelines, active + expiring deal registrations, etc., ultimately enabling more proactive partner management

    • Understand the history behind Partner of Record designation and leverage this to define/implement a simpler future state

    • Primary focal point for dissemination of all channel partner communications globally

    • Serve as trusted advisor across our global channel teams to ensure systems, tools, processes, programs, and enablement - present and future - translate to impactful partner experiences and profitable growth

    • Work collaboratively with the IT and data management/analytics teams on identified system/reporting requirements aimed at improving partner programs/experience

    • Channel partner analytics - leverage key performance insights to assess effectiveness and trends over time, enabling data-driven renewal decisions

    • Together with your Sales Operations colleagues, understand the history behind today's Deal Registration process/implementation and leverage this to define/implement a simpler and better-integrated future state

    • Contract governance

    Required Qualifications

    • Bachelor's Degree from an accredited university / college or a high school diploma with at least 3 years of experience in project/program management, sales operations/support, partner operations/support, or commercial operations/excellence

    • Able to legally work in Mexico. This position can work remotely within Mexico.

    • Effective written and oral communication skills in English and Spanish.

    • Experience using SFDC, Tableau, and other commercial systems & tools

    • Operational experience with reseller, representative, or other commercial ecosystem partners

    • Proven program/project management skills

    Desired Characteristics

    • Strong leadership skills; able to influence cross-functional stakeholders and teams

    • Strong operational focus and attention to detail, with a bias toward continuous process improvement

    • Able to drive consensus and take decisive action

    • High level of initiative, curiosity, and openness to experimenting with new approaches

    Did you know that research has shown that women [and people of color] are less likely to apply to a job unless they meet 100% of the requirements? GE Vernova is committed to building an inclusive workplace where everyone feels like they belong and can bring their entire selves to work - this drives our innovation! Even if you don't meet every one of the preferred criteria in this job description, we encourage you to still apply as you might be a fantastic fit for this role, or other currently open roles.

    #LI-ES1

    Additional Information

    Relocation Assistance Provided: No

    #LI-Remote - This is a remote position

    Why you should apply for a job to GE Vernova’s Digital Business:

  • We offer 10 weeks parental leave, $10k adoption assistance, Dependent Daycare FSA, and a moms-on-the-move milk ship program
  • We prioritize women's development through coaching, mentoring, and sponsorship programs for women at all levels.
  • A culture of continuous improvement: Employee listening, inclusion and diversity training, and actionable solutions.