Aero Alliance IT Applications Support Technical Lead

• Analyze issues reported by users and provide solutions for them in a timely manner

• Fix bugs, correct data issues/code issues as needed and provide application support.

• Analyze requirements for new features, develop design documents, implement/test/migrate features/enhancements in a timely manner

• Collaborate with global and local DT and non DT team members in providing bug fixes, enhancements and new solutions

• Follow the coding standards, IT controls, compliance procedures and company policies in conducting all tasks

• Manage the local back log queue of features, communicate status and schedules for all user stories/issues/bugs with the requestors in a timely manner based on their criticality

• Provide support for the applications after hours as needed. This will mostly be during new releases and major solution deliveries, but can occur at other times in frequently as well.

• Understand the functional aspects of the applications, the business processes they support and be able to train new users on the features of the applications.

• Learn the business processes that our Aero Alliance DT Solutions support - our Shop Floor and other business processes will rely and work collaboratively with DT Leads

• Learn our solutions well enough to provide some occasional training to Users

• Work on other DT related tasks as needed.

Education Qualification

Bachelor's Degree in Computer Science or related degree with advanced experience.

Desired Characteristics

• Strong experience in software development and support experience using AWS development stack including Postgres, SpringBoot and Angular, or similar technologies .

• Knowledge of integration services such as Boomi, Mulesoft or other required.

• Experience in business requirements gathering, documentation and user experience design required

• Experience in development of test cases, technical design document required.

• Skilled in breaking down problems, documenting problem statements and estimating efforts

• Experience in working with cross-functional teams to resolve issues and design solutions using critical thinking/analysis skills and best practices.

• Experience in working with global teams (functional and technical) a plus

• Excellent Communication skills in Italian and English required.

Additional Information

Relocation Assistance Provided: No