Customer Portfolio Manager CPM Hybrid

es d'acceptabilité (qualité, volume, respect des délais, etc.).

Job Description

Roles and Responsibilities

• Act as the single point of contact to the customer for timely and satisfactory resolution of concerns covering a wide variety of support services offered for assigned region, product, or coverage area - Responsible for knowledge of assigned region, coverage area, or product lines, their associated configuration installations, and represents the most direct access to all appropriate internal functions to support the customer • Establish and maintain contact to provide on-going technical and business support to assigned customers in designated geographic region or coverage area

• Includes direct people management responsibility including staffing and performance development. Utilizes in-depth knowledge of a technical discipline and analytical thinking and technical experience to execute policy/strategy.

• Has knowledge of best practices and how own area integrates with others; is aware of the competition and the factors that differentiate them in the market

• Uses some judgment and has some ability to propose different solutions outside of set parameters to address more complicated manufacturing processes with technical variety and/or interdependent production cycles. Uses technical experience and analytical thinking. Uses multiple internal and limited external sources outside of own teams to arrive at decisions.

• Acts as a resource for colleagues with less experience. May lead small projects with low risks and resource requirements. Explains information; developing skills to bring team members to consensus around topics within field. Conveys performance expectations and may handle sensitive issues.

Required Qualifications

• Bachelor's degree in Mechanical and Control , or a related field.

• Experience in Field services o project management

• Ability to document, plan, mark and execute programs.

Desired Characteristics

• Strong oral and written communication skills.

• Demonstrated ability to analyze and resolve problems.

• Ability to document, plan, market, and execute programs.

• Established project management skills.

• Ability travel to customer sites as needed.

• Ability to work across functions.

• Ability to work independently and be a self-starter.

• Financial, analytical skills, and strategic planning capabilities

• Strong preference of technical background and familiarity with Gas Turbine.

• Preference would be for our qualified candidate to reside and/or relocate within the designated countries.

• Experience with customers in the assigned region.

Additional Information

Relocation Assistance Provided: Yes

#LI-Remote - This is a remote position