Customs Operations Specialist

s necessary

• Manage the resolution for Pre-Entry escalations.

• Coordinate with customs brokers to ensure accurate and timely declarations.

• Lead cycle time & Pre-Entry escalation reduction projects.

• Manage the collection of primary KPIs (Volume, Cycle time, FPY) and reporting towards leadership.

• Collaborate with business contacts to gather technical information required by Customs Authorities.

• Create and maintain work instructions for Customs Brokers and Business Process Outsourcing (BPO) suppliers.

• Supervise submission of post entry corrections as applicable.

• Provide Import and Export operations support.

• Support internal and external audits, and lead the implementation of audit corrective action plans.

• Monitor regulatory changes and assess impact on customs operations.

• Control and maintain customs compliance procedures and operational work instructions.

Required Qualifications

• Bachelor's degree in Supply Chain, Logistics, Customs or Business from an accredited university or college & minimum 3 years of experience in customs processes is essential

• Those with either an A-Levels or diploma with at least 8 years of experience in customs processes would be considered.

• Direct involvement in customs clearance processes and strong knowledge of Singapore Customs regulations is essential.

• Previous experience in MES is essential.

Desired Characteristics

• Excellent n communication skills.

• Singapore Customs Broker License or equivalent certification preferred.

• Demonstrated ability to implement process improvements based on Lean principles.

• Experience in working with global teams and cross-functional teams.

Additional Information

Relocation Assistance Provided: No