Gas Turbine Product Service Engineer Cold Section

propriately.

• Communicate progress of customer issues across all levels of the GE Vernova internal organization as well as support customers technical review meetings.

• Establish and maintain relationships with GE Vernova internal organizations to ensure that customer requirements are understood and being addressed.

• Author customer communications regularly to update users' community externally and document & share lessons & best practices internally within GE Vernova community.

• Collaborate with operations & site team to support unplanned/forced outages and enable the customer units back into operation.

• Practice the culture of continuous improvement by employing lean tools and principles.

Qualifications/Requirements:

• Bachelor's degree in engineering or related technical discipline from an accredited college or university (or equivalent experience)

• Experience in gas turbine design experience or related technology.

• Experience & willingness to travel globally to customer sites and offices to support root cause investigations, critical outage inspections, and customer communications, typically < 10% travel.

• Ability and willingness to support off-hours occasionally to support customer issue resolution.

Desired Characteristics:

• Demonstrated capability of working in a matrixed global organization

• Customer-focused with clear, concise written and oral communications to the appropriate level

• Humble, open, collaborative, and continuous learning.

• One Team mentality, working horizontally to support our customers despite internal hurdles.

• Six Sigma DMAIC, or other Root Cause analysis techniques

• Ability and willingness to confront the status quo, without allegiance to past or current practices and technology, to drive to the best GE Vernova products.

• Prior experience in a customer support/facing role and strong commercial mindset.

Additional Information

Relocation Assistance Provided: No