Import & Export Logistics Specialist 1 - Customs Operations

vities for shipments into and out of India.

• Ensure timely and cost-effective transportation of materials, equipment, and finished goods.

• Coordinate with freight forwarders, customs brokers, shipping lines, airlines, and transporters for smooth execution.

• Monitor shipment schedules, track deliveries, and resolve delays or operational issues.

• Optimize logistics flows to improve service levels and reduce costs.

2. Customs Clearance & Trade Compliance

• Ensure compliance with Indian customs laws, DGFT regulations, FEMA requirements, GST implications, and other applicable trade laws.

• Oversee preparation, review, and accuracy of all import/export documentation, including:

  • Commercial invoices
  • Packing lists
  • Bills of lading / airway bills
  • Shipping bills
  • Bills of entry
  • Certificates of origin
  • Insurance documents
  • Import/export licenses and permits

• Liaise with customs authorities, government agencies, and internal compliance teams as needed.

• Ensure proper classification, valuation, and duty/tax application for imported and exported goods.

• Maintain full compliance with company policies and global trade controls.

3. Stakeholder & Vendor Management

• Manage relationships with freight forwarders, CHA/customs brokers, transporters, shipping agents, and warehouse service providers.

• Negotiate freight rates and service agreements to achieve cost and service targets.

• Collaborate with sourcing, procurement, project management, manufacturing, sales, finance, and legal teams.

• Act as the central point of contact for logistics escalation and shipment-related decision-making across India operations.

• Local Outbound logistic operation & alignment with international shipment.

• Documentation compliance in consultation with CHA and customer need.

• LTI - Final product dispatch in form of transformer/part dispatch management in consultation with export invoicing & custom clearance.

• LTI - Final product dispatch in form of transformer/part dispatch management- day to day operation co-ordination.

• Import shipment management of product under warranty or repair job from out side India.

4. Cost Control & Performance Management

• Develop and manage logistics budgets related to import/export activities.

• Track freight, duty, demurrage, detention, warehousing, and transportation costs.

• Identify opportunities for cost reduction, route optimization, consolidation, and improved carrier performance.

• Establish and monitor KPIs such as on-time delivery, clearance lead time, freight cost per shipment, and compliance accuracy.

5. Documentation, Systems & Reporting

• Ensure accurate maintenance of shipment records, compliance files, duty records, and audit documentation.

• Use ERP, TMS, and logistics tracking systems for planning, execution, and reporting.

• Prepare periodic management reports on logistics performance, risks, compliance status, and cost trends.

• Support internal and external audits related to customs, trade compliance, and logistics operations.

• Have knowledge for Duty free License & Shipment clearance as duty free

6. Risk Management & Continuous Improvement

• Identify operational risks related to delays, port congestion, customs issues, non-compliance, and supplier/carrier performance.

• Develop contingency plans for critical shipments and business continuity.

• Lead process improvement initiatives to enhance visibility, efficiency, and control in logistics operations.

• Drive standardization of logistics procedures and best practices across India.

Required Qualifications

• Bachelor's degree /Diploma in Supply Chain, Logistics, Commerce, Business Administration, International Trade, or related field.

• 8-15 years of relevant experience in import/export logistics, international transportation, customs clearance, and trade compliance.

• Strong understanding of Indian import/export regulations, customs procedures, and documentation requirements.

• Experience managing freight forwarders, customs brokers, and transportation providers.

• Knowledge of Incoterms, HS classification, duty structures, and cross-border shipping processes.

• Experience with ERP systems such as SAP, Oracle, or similar platforms.

• Strong analytical, negotiation, and problem-solving skills.

• Excellent communication and stakeholder management capabilities.

• Experience in manufacturing, industrial, engineering, EPC, energy, or project logistics environments.

• Knowledge of bonded warehousing, free trade agreements, special economic zones, and export incentive schemes.

• Familiarity with global trade compliance standards and multinational business operations.

Key Skills & Competencies

• Import/export operations management

• Customs clearance and trade compliance

• Freight and transportation management

• Vendor and contract management

• Cost optimization

• Documentation accuracy

• Risk management

• ERP/TMS systems proficiency

• Cross-functional collaboration

• Leadership and team management

Additional Information

Relocation Assistance Provided: Yes