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Lead Engineer - Fleet Management

GE Vernova

5

(23)

Multiple Locations (Remote)

Why you should apply for a job to GE Vernova:

  • 5/5 in overall job satisfaction
  • 4.9/5 in supportive management
  • 100% say women are treated fairly and equally to men
  • 100% would recommend this company to other women
  • 100% say the CEO supports gender diversity
    • Ratings are based on anonymous reviews by Fairygodboss members.
  • Build your network and connect with other GE employees for professional development via our seven Affinity Networks.
  • We empower our people through coaching and feedback, our talent development philosophy, and even our customizable benefits programs.
  • GE offers many healthcare options; 401(k) plan; tuition reimbursement; adoption resources; employee assistance; and recognition programs.

    • #350399288

    Position summary

    cy/strategy.

    • • * Technical issues troubleshooting/resolution in a timely manner
      • Reduce on site services' execution jobs by solving technical issues remotely
      • Act as technical expert for customers using the remote system and process
      • If technical issue cannot be solved remotely, request on site execution in terms of maximizing efficiency and optimizing resources
      • Receive, Log, Resolve issue(s) quick OR when necessary, Forward issues to correct cross-function to resolve the issue fast
      • Collecting of fleet issues to support the emergent issue process
      • Optimizing of first fix rate via telephone and remote support
      • Participation in the 24/7/365 Support shifts per Aero business structure and product line, which includes weekend duty

      • Participate in product line trainings for all Aero products to broaden your product knowledge and expertise.

    Required Qualifications

    • Degree in Engineering
      • 3-10 years previous work experience as field services technician (Controls/Electric) on various controls panels (Woodward/GE/Fanuc)
      • Be able to read and interpret electrical/mechanical flow and instrument diagrams.
      • Self-initiated communications with end user (on-site customers) to help resolve issues.
      • Working/hands-on knowledge of products and services of Aero Product line (LM/TM2500, LM6000, LMS100)
      • Strong computer skills and advanced user of office package (Word, Excel, PowerPoint)

      • Fluent working knowledge of English. Multilingual speakers are welcome

    Desired Characteristics

    *Strong verbal and written communication skills; ssue tracking in the business's applied tool(s)

    • Strong interpersonal skills; ability to work with different stakeholders to achieve common goal(s)

    • Ability to analyze operating data to understand nature of customer issues quickly

    • Able to interface at all levels of the organization both internally and externally

    Additional Information

    Relocation Assistance Provided: No

    #LI-Remote - This is a remote position

    Why you should apply for a job to GE Vernova:

  • 5/5 in overall job satisfaction
  • 4.9/5 in supportive management
  • 100% say women are treated fairly and equally to men
  • 100% would recommend this company to other women
  • 100% say the CEO supports gender diversity
    • Ratings are based on anonymous reviews by Fairygodboss members.
  • Build your network and connect with other GE employees for professional development via our seven Affinity Networks.
  • We empower our people through coaching and feedback, our talent development philosophy, and even our customizable benefits programs.
  • GE offers many healthcare options; 401(k) plan; tuition reimbursement; adoption resources; employee assistance; and recognition programs.