Saudi/EMENAT Fossil Service Manager

targets for outages are achieved. He/she has active role to define and implement ideas to improve productivity.
The role is focused on projects/events in Saudi (but not only) and require frequent travels to sites. During outage execution it will be required to stay on site.

Job Description

Roles and Responsibilities

• Be regular contact point with customer at plant level to proactively understand customer needs and expectation

• Support Sales Manager to identify opportunities

• Support outage event budget preparation, schedule development, outage execution, post outage reporting, and outage warranty execution

• Join and support customer pre outage and post outage meetings

• Support project risk definition, analysis, and mitigation

• Define competences and resources needed for outage execution and request them in the appropriate system

• Support external resource definition and selection including interviews if necessary

• Define tools needed for outage execution and request them in the appropriate system

• Keep close contact with Resource Managers and Tooling centers to ensure resource and tools availability (including 3rd party resources and tools)

• Ensure EHS standards at site are met by working with the Site EHS Specialists to develop and execute FME plans, customer requirements, and overall OneGE EHS plan compliance and completion

• Implement corrective actions based upon Safety Observations, Advanced Communication Notifications, and Root Cause Analyses

• Utilize in-depth knowledge of a technical discipline and analytical thinking and technical experience to execute policy/strategy.

• Lead the outages coordinating with Lead TFAs and other functions (internally) and with customer (externally)

• Be responsible for identification of extra works and findings

• Has knowledge of best practices and how own area integrates with others; is aware of the competition and the factors that differentiate them in the market

• Support make or buy decision for local activities (including local supplier visits and expediting if needed)

• Define and implement productivity actions and strategies on site

• Acts as a resource for colleagues with less experience. Explains information; developing skills to bring team members to consensus around topics within field. Conveys performance expectations and may handle sensitive issues.

• Review and approve the Field Service Report before submitting to customer

• Support definition of recommendation to customer during and after (spare parts, future activities) the outage

• Support CSL and CFMs to prepare Post Outage Review and Lesson Learnt

• Perform other duties as assigned

Required Qualifications

• This role requires advanced experience in the Services & Outage Management. Knowledge level is comparable to a Bachelor's degree from an accredited university or college ( or a high school diploma with relevant experience).

• Field Experience and knowledge of O&M Field Work Practices

• Steam Turbine and Generator technical knowledge

• Analytical mindset: demonstrated ability to analyze and resolve problems.

• English proficiency required

Desired Characteristics

• Proficient in Microsoft Office products (Excel, Word, Power Point)

• Strong oral and written communication skills. Ability to document, plan, market, and execute programs. Established project management skills.

• Arabic language spoken is a very important plus

• Curiosity

• Lean mindset: always looking for improvement opportunities

Additional Information

Relocation Assistance Provided: No