Service Account Manager & Business Developer

identifying and developing new business opportunities in Poland.

This position implies functional leadership as Individual Contributor without direct reports.

Job Description

Key Responsibilities

• Manage and grow a defined portfolio of customers in the Polish market, with a primary focus on service contract sales within EPC energy projects.

• Act as the main commercial point of contact for customers throughout the lifecycle of service agreements, ensuring strong customer engagement and long-term relationship development.

• Identify opportunities to expand the service business within the existing customer base and support overall account growth.

• Develop new business opportunities beyond the current customer base, especially in the areas of electrical and construction projects, power grid, grid automation and high-voltage.

• Build and execute account plans and commercial strategies to support market growth, customer retention, and profitability.

• Work closely with internal functions such as operations, service, tendering, engineering, and product teams to deliver customer-focused solutions.

• Develop a solid understanding of market trends, competitor activities, customer needs, and commercial developments in Poland.

• Use data, market intelligence, and commercial judgment to support decision-making, opportunity prioritization, and strategic recommendations.

• Lead or support moderately complex sales processes, negotiations, and contract discussions.

• Contribute to the development and implementation of commercial strategy within the area of responsibility.

• Serve as a trusted commercial partner to customers, helping them identify service solutions that improve asset performance, reliability, and long-term value.

• Support cross-functional collaboration and act as a resource for less experienced colleagues when needed.

Required Qualifications

• Bachelor's degree from a technical university or college, such as electrical engineering or equivalent professional experience.

• Strong experience in sales, account management, or business development, in the field of grid & infrastructure, electrical systems (especially high voltage) or similar

• Good understanding of service business models, including long-term service agreements, customer relationship management, and commercial contract handling.

• Experience in managing commercial opportunities, bids, or projects with moderate complexity.

• Strong verbal and written communication skills in English and Polish.

• Willingness to travel (20%+)

Preferred Characteristics

• Strong interpersonal and stakeholder management skills.

• Solid commercial acumen and the ability to analyze customer needs and translate them into value-driven solutions.

• Ability to influence customers and internal stakeholders in a professional and credible manner.

• Proven problem-solving and analytical capabilities.

• Ability to work independently while collaborating effectively across functions.

• Structured, results-oriented, and customer-focused mindset.

What we offer:

• Employment under an employment contract with an international company with a strong position in the energy market.

• Extensive personal and professional development opportunities in an innovative and future- oriented environment.

• Open and supportive corporate culture that promotes creativity and teamwork.

• Attractive compensation package including private medical care, life insurance, and annual bonus.

Additional Information

Relocation Assistance Provided: No

#LI-Remote - This is a remote position