Staff Application Operations Engineer

within the Transition Management stream of ERP+ Operations stream.

• Lead applicable Oracle transitions into ERP+ Operations team ensuring knowledge transfers, documentation and resources end to end have the necessary knowledge to be successful.

• Proactively submit Kaizen opportunities focusing on day to day improvement activities within the Oracle ERP+ systems, but also not limiting to just Oracle.

• Understand current processes and actively participate and potentially lead necessary workshops to standardise ERP+ Operational processes across multiple systems.

• Take part in bubble assignments in the ERP+ Operations space ensuring a focus on meeting positive outcomes and benefits as defined.

• Coaching and Cross training colleagues on Oracle basic principles, including but not limiting to creating necessary training documentation.

• Participate within the necessary Change Control Board Review Processes as outlined by broader ERP+ organisation.

• Ensure conformance to established systems architecture, and IT required standards and practices.

• Work Closely with multiple teams and GE Stakeholders to ensure deliverables are coordinated and communicated effectively within a complex matrix organisation.

• Adopt lean and standard work as part of daily culture

• Participation as needed within the ERP Instance management activities.

• Compliance and participation with all IT Audits as assigned by the ERP+ Operations transition leader.

• Understanding and leveraging key ITIL process methodology to support day to day activities.

• Provide necessary support for asset management activities to ensure security and compliance requirements are met.

• Embraces a culture of customer focus and high performance to drive innovation through continuous customer engagement.

• Ensure conformance to Operations standards / practices

• Partner with stakeholders as assigned to prioritise and lead mandatory compliance, productivity, and business Lean initiatives.

  Education Qualification

• Bachelor's Degree in Computer Science or "STEM" Majors (Science, Technology, Engineering and Math) with advanced experience.

• Strong Business analysis and problem-solving skills

• Ability to decompose problems and make decisions when problems or solutions are not 100% defined

• Proactively identifies and removes project obstacles or barriers

• Proactively engages with cross functional teams to resolve issues and design solutions using critical thinking, analytical skills and best practices

• Excellent written and oral communication skills including the ability to engage with senior leadership with confidence and clarity

• Desired Characteristics Technical Expertise:

• Operations or Implementation experience in Key modules of Oracle ERP in Accounts Receivables, Project Accounting, General Ledger, Purchasing, Inventory, Order Management.

• Oracle, ITIL, SAP or other GE ERP Knowledge

• Lean Methodology Experience

• Familiar with elements of gathering requirements

• Understand technical standards and concepts to apply to work

• Interest in current and emerging technologies demonstrated through training, job experience and/or industry activities

• Demonstrate Lean / Kaizen awareness and concepts

• Leadership:

• Understand key cross-functional concepts that impact the organization; is aware of business priorities and organizational dynamics

• Coach and mentor team members.

• Familiar with concepts of costing hardware and software components. Works to assure work is on-time and within budget

• Deliver tasks on-time with alignment to architectural goals. Can identify and raise issues, risks and benefits

• Participate in change initiatives by implementing new directions and providing appropriate information and feedback

• Project management to own and drive to conclusion

• Personal Attributes:

• High level of energy and enthusiasm with the ability to thrive in a rapidly changing environment

• Demonstrated customer focus - evaluates decisions through the eyes of the customer; builds strong customer relationships; creates processes with customer viewpoint; partners with customers

• Change oriented -actively generates process improvements; champions and drives change initiatives; confronts

• Ability to work with global teams, act independently and as part of a team

• Apply values, policies, procedures and precedent to make timely, routine decisions of limited, clear choice

• Open-mindedly to new perspectives or ideas. Consider different or unusual solutions when appropriate

• Resolve day-to-day issues related to strategy implementation. Escalate issues that impact the client and/or strategic initiatives

• Strong analytical and strong problem-solving skills - communicates in a clear and succinct manner and effectively evaluates information/data to make decisions; anticipates obstacles and develops plans to resolve

Additional Information

Relocation Assistance Provided: No