Staff Instructor

oration with stakeholders and SMEs, the instructor ensures that the training aligns with organizational goals and user needs.• The instructor's primary role is to deliver high-quality, engaging, and effective training on GEV ADMS (Heritage and GridOS) products to a diverse group of learners, ensuring they acquire the knowledge and skills necessary to utilize the software efficiently.
• The instructor is responsible for creating an interactive and supportive learning environment, incorporating various teaching methods such as lectures, demonstrations, and hands-on exercises.
• They also maintain up-to-date course materials and collaborate with the Content/Curriculum Development team to ensure accurate and timely content delivery.
• Additionally, the instructor assesses participant progress, provides constructive feedback, and continuously updates their own knowledge to stay current with the latest software features and best practices.
• Through ongoing collaboration with stakeholders and SMEs, the instructor ensures that the training aligns with organizational goals and user needs.

Job Description

Roles and Responsibilities

• Training Delivery:

  • Lead training sessions, both remote and in-person, to ensure participants understand the Grid Software products' features, capabilities, and how to use it effectively.

  • Use a variety of teaching methods, such as lectures, demonstrations, and hands-on exercises to accommodate different learning styles.

• Engagement and Motivation:

  • Foster an interactive and engaging learning environment to keep participants motivated and interested.

  • Encourage participants through Q&A sessions, group activities, and interactive demonstrations.

• Assessment and Evaluation:

  • Maintain assessments to measure learners' understanding and skills.

  • Provide constructive feedback and offer additional resources for learners who need help.

  • Instructor will encourage participant feedback to assess participant knowledge, instructor effectiveness, and to determine the effectiveness of the training.

• Documentation and Reporting:

  • Keep records of participant progress and attendance.

• Curriculum and Course Material Development:

  • Maintain up-to-date training materials, including presentations, user manuals, and hands-on labs, tailored to the specific Grid Software product and the leaners' needs.

  • Update training content regularly to reflect new software releases, features, and best practices.

  • Provide input to the Content/Curriculum Development team to ensure the development of accurate and timely courseware.

• Product Knowledge Maintenance:

  • Stay up to date with the latest developments, features, and functionalities of the assigned Grid Software products.

  • Continuously improve the instructor's own knowledge and skills to ensure they deliver the most current and accurate information to learners.

• Collaboration with Stakeholders:

  • Work closely with internal and external stakeholders/SMEs to ensure training content aligns with the software's roadmap and meets user needs.

Required Qualifications:

• Educational requirement:

Graduate/Post-Graduate: Power Systems Engineer and/or Computer Science

• Basic understanding of electric utility industry

• Extensive experience with ADMS (s3 or s6), (3-5+ years), including a deep understanding of electrical distribution operations, automation, and controls systems.

• Understanding/background in programming and databases (Oracle/SQL).

• Experience working in Linux/Unix environments.

• In-depth knowledge of GridOS technologies and product experience with K8, Kafka, Linux, etc.

• Strong understanding of the GridOS platform, including Foundation, DDLR, Data Fabric.

• Proven experience with instructional methodologies and teaching techniques.

• Strong presentation and facilitation skills, with the ability to engage and motivate learners.

• Proficiency in Microsoft Office Suite and other relevant software tools.

• Experience in diverse learning environments, including in-person and remote formats.

• Willingness to work across multiple global time zones, including, but not limited to, India, Europe, North America.

• Open for domestic and international travel.

Desired Characteristics

• Exceptional communicator with strong customer service skills and a proactive, responsive approach.

• Excellent verbal and written communication abilities to effectively convey information and engage with others.

• Experience in software development or implementation, with a solid understanding of technical processes.

• Previous experience in teaching or training, with a focus on delivering clear and effective instruction.

• Attention to detail, adaptability, and strong problem-solving skills are critical for success in this role.

• Collaborative team player, able to work effectively with cross-functional teams and stakeholders.

Additional Information

Relocation Assistance Provided: Yes

#LI-Remote - This is a remote position