Rotorcraft Product Support Engineer Module Owner

GE Aerospace

4.4

(27)

Lynn, MA

Why you should apply for a job to GE Aerospace:

  • 4.4/5 in overall job satisfaction
  • 4.4/5 in supportive management
  • 89% say women are treated fairly and equally to men
  • 89% would recommend this company to other women
  • 89% say the CEO supports gender diversity
  • Ratings are based on anonymous reviews by Fairygodboss members.

    #R3761154

    Position summary

    f certified engines and maintain the outstanding customer service GE Aviation is noted for.

    Job Description

    Roles and Responsibilities**:**

    • Provide technical assistance to operators, maintainers and field service engineers in troubleshooting Turboshaft engine hardware issues.

    • Further enhance the reputation of GE and the product in the field through superior technical support by developing expertise on assigned hardware.

    • Own Change in Design (CID) authorship/approver for Product Support for assigned engine hardware.

    • Establish and maintain Leading Indicator plans for assigned engine hardware working with depots.

    • Participate in Hardware scrap reviews.

    • Participate on NPI programs to enhance assigned engine hardware performance, durability, maintainability, cost effectiveness, and customer satisfaction. Provide support to Engineering for development of NPI solution.

    • Develop and own Weibuls for assigned engine hardware for the Maintenance Cost Models.

    • Provide prompt and detailed communication of engine hardware issues both externally and internally.

    • Participate as team member on field event investigations for assigned hardware.

    • Maintain assigned hardware sections of both the Engine Maintenance and Shop manuals.

    Required Qualifications:

    • Bachelors degree from an accredited college or university and 3+ years of technical experience with turbine engines (or a minimum high school diploma / GED with an additional 4+ years of technical experience with turbine engines).

    • Willingness to travel 10% of the time.

    Desired Characteristics**:**

    • Strong oral and written communication skills.

    • Demonstrated ability to analyze and resolve problems.

    • Ability to document, plan, market, and execute programs.

    • Established project management skills.

    • Six Sigma training or quality training

    • Knowledge of various support service groups: Repair Engineering, Tech Pubs, and Support Equipment.

    • Ability to motivate and influence individuals and teams

    • Strong analytical and problem-solving skills

    • Ability to manage multiple priorities in a fast-paced environment

    • Proven ability to interact with customers successfully

    This role requires access to U.S. export-controlled information. If applicable, final offers will be contingent on ability to obtain authorization for access to U.S. export-controlled information from the U.S. Government.

    Additional Information

    GE offers a great work environment, professional development, challenging careers, and competitive compensation. GE is an Equal Opportunity Employer. Employment decisions are made without regard to race, color, religion, national or ethnic origin, sex, sexual orientation, gender identity or expression, age, disability, protected veteran status or other characteristics protected by law.

    GE will only employ those who are legally authorized to work in the United States for this opening. Any offer of employment is conditioned upon the successful completion of a drug screen (as applicable).

    Relocation Assistance Provided: Yes

    Why you should apply for a job to GE Aerospace:

  • 4.4/5 in overall job satisfaction
  • 4.4/5 in supportive management
  • 89% say women are treated fairly and equally to men
  • 89% would recommend this company to other women
  • 89% say the CEO supports gender diversity
  • Ratings are based on anonymous reviews by Fairygodboss members.