Operations Lead - Over-The-Air

About GM

There's never been a more exciting time to work for General Motors.

To achieve our vision of a world with Zero Crashes, Zero Emissions and Zero Congestion, we need people to join us who are passionate about creating safer, better and more sustainable ways for people to get around. This bold vision won't happen overnight, but just as we transformed how the world moved in the last century, we are committed to transforming how we move today and in the future.

Why Work for Us

Our culture is focused on building inclusive teams, where differences and unique perspectives are embraced so you can contribute to your fullest potential as you pursue your career. Our locations feature a variety of work environments, including open work spaces and virtual connection platforms to inspire productivity and flexible collaboration. And we are proud to support our employees volunteer interests, and make it a priority to join together in efforts that give back to our communities.

Job Description

Duties:

• Understand core strategies, feature requirements, UX requirements and operational process requirements for OTA programming
• Understand implementation project timelines and vehicle program rollout timing
• Lead multi-functional effort of Product Development, Aftersales Engineering, CX, and other resources who support software updates, from project inception, validation, approval process through delivery.
• Collaborate with the Validation organization to develop and execute a comprehensive validation plan to ensure robust field performance; establish launch plan for each assigned project
• Passion for resolution of all issues surfaced during development process that lack a natural owner or require multi-functional coordination
• Drive formal closed-loop-learning for issues identified during update campaigns back to natural owners to ensure long-term corrective action
• Define/Refine robust scalable processes and formally document for consumption by multi-functional team members as well as new team members
• Travel as required to fulfill responsibilities < 5%

Additional Job Description

• Bachelor of Science in Electrical Engineering, Computer Engineering, or Computer Science
• High level analytical ability where problems are unusual and ability to identify and remove roadblocks
• Proactive / results driven individual with high level of initiative and individual accountability
• Prior experience in leading multi-functional teams with strong collaboration skills
• Outstanding oral and written communication skills
• Proven track record to summarize concise project status and focus leadership attention on key issues

Benefits Overview

The goal of the General Motors total rewards program is to support the health and well-being of you and your family. Our comprehensive compensation plan incudes, the following benefits, in addition to many others:
Paid time off including vacation days, holidays, and parental leave for mothers, fathers and adoptive parents;
Healthcare (including a triple tax advantaged health savings account and wellness incentive), dental, vision and life insurance plans to cover you and your family;
Company and matching contributions to 401K savings plan to help you save for retirement;
Global recognition program for peers and leaders to recognize and be recognized for results and behaviors that reflect our company values;
Tuition assistance and student loan refinancing;
Discount on GM vehicles for you, your family and friends.

Diversity Information

General Motors is committed to being a workplace that is not only free of discrimination, but one that genuinely fosters inclusion and belonging. We strongly believe that workforce diversity creates an environment in which our employees can thrive and develop better products for our customers. We understand and embrace the variety through which people gain experiences whether through professional, personal, educational, or volunteer opportunities.GM is proud to be an equal opportunity employer.

We encourage interested candidates to review the key responsibilities and qualifications and apply for any positions that match your skills and capabilities.

Equal Employment Opportunity Statements
The policy of General Motors is to extend opportunities to qualified applicants and employees on an equal basis regardless of an individual's age, race, color, sex, religion, national origin, disability, sexual orientation, gender identity/expression or veteran status. Additionally, General Motors is committed to being an Equal Employment Opportunity (EEO) Employer and offers opportunities to all job seekers including individuals with disabilities. If you need a reasonable accommodation to assist with your job search or application for employment, email us atCareers.Accommodat[email protected]. In your email, please include a description of the specific accommodation you are requesting as well as the job title and requisition number of the position for which you are applying.