Product Designer - In-Market Enhancements

About GM

There's never been a more exciting time to work for General Motors.

To achieve our vision of a world with Zero Crashes, Zero Emissions and Zero Congestion, we need people to join us who are passionate about creating safer, better and more sustainable ways for people to get around. This bold vision won't happen overnight, but just as we transformed how the world moved in the last century, we are committed to transforming how we move today and in the future.

Why Work for Us

Our culture is focused on building inclusive teams, where differences and unique perspectives are embraced so you can contribute to your fullest potential as you pursue your career. Our locations feature a variety of work environments, including open work spaces and virtual connection platforms to inspire productivity and flexible collaboration. And we are proud to support our employees volunteer interests, and make it a priority to join together in efforts that give back to our communities.

Job Description

Do you have a passion for user-centered problem-solving and storytelling? Are you obsessed with studying, understanding and responding to human needs? Do you want to create engaging products that solve real problems and create unique emotional experiences? Then imagine what you can do working with a like-minded, multi-disciplinary team in our User Experience group.

Our growing User Experience team is seeking a passionate and talented Product Designer to create customer-facing User Interfaces across multiple brands and digital platforms. Our work touches millions of lives across In-Vehicle, Web, Mobile and Wearable interfaces.

As a Product Designer within our In-Market Enhancements domain, you will collaborate closely with other designers, researchers, product owners, and key stakeholders to craft a world-class platform for in-vehicle purchases and in-vehicle feature enhancements for our next generation of vehicles.

The Product Designer will also work with our Customer Experience partners to identify opportunities for a cohesive cross-channel application strategy, subscription management, and imaginative revenue approaches across all products and platforms.

Supporting multi-disciplinary teams, the ideal candidate will have strong user experience and visual design skills, and an inspirational portfolio showcasing extensive experience crafting compelling digital products that translate human needs into successful product concepts with a clear passion, understanding, and commitment to user-centered design.

Additional Job Description

Key Characteristics

Empathy You are curious about how people live, work, and think. You enjoy meeting users of products you design and understanding how and why they use your products.

Creativity You can generate numerous potential solutions to a problem. More importantly, you can screen out bad ideas and identify good ones, without ego or attachment to any one idea.

Design Communication Skills You can communicate broad concepts as well as fine detail through written, graphical, and interactive media. You can convey design solutions through sketches and visualizations, as well as through prose.

Fast Learner You can learn and understand new technologies, and processes, including software and hardware design and development.

Collaboration Skills You are a natural collaborator, welcoming ideas from any source and able to build on them to make the work of your team successful.

Comfortable with Ambiguity You are comfortable working in an environment where problems and solutions are often not well defined. You can handle change, shift gears comfortably, and decide and act without having the total picture defined for you.

Proactivity You automatically solve for or know when to escalate foreseen problems before they become unmanageable. You speak up without hesitation or fear.

A Keen Eye You're quick to recognize UI patterns and inconsistencies and understand how to connect the dots.

Responsibilities

• Collaborate closely with team members to craft world-class user experiences across all products and platforms for vehicle features
• Balance user needs, technical constraints, and business objectives to solve problems effectively
• Craft interaction designs, being the champion of usability and user-centered design principles
• Maintain, manage, and release your domain's user interaction specification document for software and feature owner deliveries
• Create design deliverables to communicate your work including sketches, logic and flow, prototypes, wireframes, and specifications
• Facilitate workshops and collaborative design activities with stakeholders and users
• Participate in user experience research and testing to validate designs, get user feedback, and identify opportunities to improve the customer experience
• Work with product owners and key stakeholders to brainstorm and identify opportunities, executing them as a flawless part of the overall user experience
• Contribute to the continued evolution of the team's workflows and processes to further improve quality and performance

Required Qualifications

• 2+ years of experience creating digital interfaces for web, mobile, or in-vehicle interfaces
• Compelling portfolio with work samples showcasing expertise in user experience design, visual design, and depth of thought
• Successful track record for bringing digital products to market
• Open to feedback; knowing how to give and receive critique, and how and when to defend design decisions
• Strong visual, verbal, and written communication skills
• Proficient in common design tools like Axure, Sketch, Adobe Creative Suite
• Ability to create meaningful and lasting relationships with team members and stakeholders

Preferred Qualifications

• BA/BS degree or training in HCI, Human Factors, User-Centered Design, User Experience Design, Interaction Design, Visual Design, Product Design, or related, or equivalent work experience
• Interests aligned with the Automotive and Technology industries
• Visual and graphic design abilities a plus
• Experience incorporating research into the design process, including contextual inquiry, usability testing, heuristic evaluation, etc
• Automotive experience a plus, but not required

PLEASE ONLY APPLY IF YOU DO NOT NEED SPONSORSHIP TO WORK IN THE UNITED STATES NOW OR IN THE FUTURE. WE ARE UNABLE TO CONSIDER CANDIDATES WHO REQUIRE SPONSORSHIP.

Benefits Overview

The goal of the General Motors total rewards program is to support the health and well-being of you and your family. Our comprehensive compensation plan incudes, the following benefits, in addition to many others:
Paid time off including vacation days, holidays, and parental leave for mothers, fathers and adoptive parents;
Healthcare (including a triple tax advantaged health savings account and wellness incentive), dental, vision and life insurance plans to cover you and your family;
Company and matching contributions to 401K savings plan to help you save for retirement;
Global recognition program for peers and leaders to recognize and be recognized for results and behaviors that reflect our company values;
Tuition assistance and student loan refinancing;
Discount on GM vehicles for you, your family and friends.

Diversity Information

General Motors is committed to being a workplace that is not only free of discrimination, but one that genuinely fosters inclusion and belonging. We strongly believe that workforce diversity creates an environment in which our employees can thrive and develop better products for our customers. We understand and embrace the variety through which people gain experiences whether through professional, personal, educational, or volunteer opportunities.GM is proud to be an equal opportunity employer.

We encourage interested candidates to review the key responsibilities and qualifications and apply for any positions that match your skills and capabilities.