Sr. Requirements Analyst

About GM

There's never been a more exciting time to work for General Motors.

To achieve our vision of a world with Zero Crashes, Zero Emissions and Zero Congestion, we need people to join us who are passionate about creating safer, better and more sustainable ways for people to get around. This bold vision won't happen overnight, but just as we transformed how the world moved in the last century, we are committed to transforming how we move today and in the future.

Why Work for Us

Our culture is focused on building inclusive teams, where differences and unique perspectives are embraced so you can contribute to your fullest potential as you pursue your career. Our locations feature a variety of work environments, including open work spaces and virtual connection platforms to inspire productivity and flexible collaboration. And we are proud to support our employees volunteer interests, and make it a priority to join together in efforts that give back to our communities.

Job Description

• About the Digital Marketing Systems Group:

  Our group is focused on the design, development and operations for the suite of shopping tools and dealer online retailing programs within the Global Sales, Marketing and Customer Experience IT function at GM. Some examples of these tools and programs are: Build Your Own (Configurator NA); Locate New Vehicle; Shop Click Drive; Accessories eCommerce, Dealer Sites (DDP); Certified Pre-Owned (CPO); VCPS and Vehicle Data. Our mission is to build best-in-class customer-facing shopping tools.

  About the Role:

  We are looking for a Requirement Analyst (Product Manager) who is passionate about building enhancements and new capabilities. You will provide requirements and product ownership support across a wide range of products and programs; based on year over year portfolio demand. You will be joining a fast-paced environment while working with cross-functional teams to help design, build and roll-out capabilities that deliver the company's vision and web strategy. You are expected to be a self-starter and proactively coordinate your job function across the demands of Business, Development and Quality Assurance. You will be responsible for eliciting requirements / user stories throughout the systems development cycle for one or more medium to large projects with increased complexity.

  Major Duties/Responsibilities:

  • Lead requirements elicitation and documentation for one or more projects at a time (medium to large)

  • Employ various techniques to effectively gather requirements

  • Troubleshoot problems, effectively communicate and resolve issues

  • Assist in developing strategies for long-term business functionality execution and support

  • Develop a thorough understanding of business processes, best practices, and available supporting technology and service providers.

  • Develop business process models, business requirements/user stories (functional and non-functional) and product backlog for the business processes

  • Work with the business community to ensure comprehensive user acceptance testing/training plans are developed/executed and application is successfully transitioned into production

  • Investigate and learn business issues and data challenges of business

  • Support Agile Development process

  • Serve as the liaison between the business community and the architecture teams, development and operations teams through which requirements need to flow

  • Assist business with problem and incident management

Additional Job Description

• Minimum Qualifications:

  • 5 7 years' work experience with IT project execution

  • Bachelor's Degree in Business, IT, Engineering, or related

  • Demonstrated in-depth understanding of Business Process fundamentals; including requirements elicitation, stakeholder collaboration, effective and timely communications, and problem-solving skills

  • Demonstrated strength in critical skills such as collaboration, written and oral communications, and analytical capability

  • Planning, negotiation and facilitation skills

  • Ability to multi-task and manage multiple initiatives without direct supervision.

  • In-depth understanding of business issues and data challenges of the organization and industry as a whole

  • Independently facilitates meetings including sessions with business stakeholders, development and quality assurance teams

  • Presents information for decision-making purposes with little to no direction

  • Strong time management skills

  • Strong Communication (verbal and writing) and analytical skills

  Preferred Qualifications:

  • Master's degree in Business, IT, or related

  • Experience in IT project management, requirements definition, process definition, testing, and IT strategy and roadmap development.

  • Expertise in utilizing requirements tools (Team Foundation)

  • Development experience/background

  • Experience with Agile development methodologies

  • Deep domain / business process knowledge (multi-industry preferred)

  • PMP Certified and/or Certified Business Analysis Professional (CBAP) certificate

  * This position is available at all GM IT Innovation centers.**

Benefits Overview

The goal of the General Motors total rewards program is to support the health and well-being of you and your family. Our comprehensive compensation plan incudes, the following benefits, in addition to many others:
Paid time off including vacation days, holidays, and parental leave for mothers, fathers and adoptive parents;
Healthcare (including a triple tax advantaged health savings account and wellness incentive), dental, vision and life insurance plans to cover you and your family;
Company and matching contributions to 401K savings plan to help you save for retirement;
Global recognition program for peers and leaders to recognize and be recognized for results and behaviors that reflect our company values;
Tuition assistance and student loan refinancing;
Discount on GM vehicles for you, your family and friends.

Diversity Information

General Motors is committed to being a workplace that is not only free of discrimination, but one that genuinely fosters inclusion and belonging. We strongly believe that workforce diversity creates an environment in which our employees can thrive and develop better products for our customers. We understand and embrace the variety through which people gain experiences whether through professional, personal, educational, or volunteer opportunities.GM is proud to be an equal opportunity employer.

We encourage interested candidates to review the key responsibilities and qualifications and apply for any positions that match your skills and capabilities.