Technical Support Engineer

About GM

There's never been a more exciting time to work for General Motors.

To achieve our vision of a world with Zero Crashes, Zero Emissions and Zero Congestion, we need people to join us who are passionate about creating safer, better and more sustainable ways for people to get around. This bold vision won't happen overnight, but just as we transformed how the world moved in the last century, we are committed to transforming how we move today and in the future.

Why Work for Us

Our culture is focused on building inclusive teams, where differences and unique perspectives are embraced so you can contribute to your fullest potential as you pursue your career. Our locations feature a variety of work environments, including open work spaces and virtual connection platforms to inspire productivity and flexible collaboration. And we are proud to support our employees volunteer interests, and make it a priority to join together in efforts that give back to our communities.

Job Description

This position is a level 6/7 opening.

In this role your responsibilities will be of a technical nature with decisions made within the limits of general practices, policies and standards. Your work will involve complex manufacturing problems including the need to root cause and follow issues to resolve.

You will be responsible for equipment related to the manufacturing process. You will required to use your independent discernment.

Your responsibility may involve training others and assigning work to a small group of employees.

Other responsibilities will include:

• You will analyze and implement product or machinery designs for the best method for manufacturing processes

• You will propose and evaluate the processes for equipment in assigned area

• Direct the design, development, and/or improvement of manufacturing processes for assigned area

• You will keep regular contact with partners outside the work group

• You will provide direction to small group of technical employees

• You may evaluate or monitor expenditures for processes and/or equipment

Additional Job Description

Job Description

Paint Tech Support

Scope of Responsibilities:

• Lead paint process quality improvements, warranty & cost reductions.
• Set up, operation, and maintenance of Paint process automation.
• Demonstrate a leadership role in assigned area in understanding manufacturing processes, equipment, tooling, parts presentation, operations sequence/line balance, Product Assembly Documents (PADs), Engineering Change Notices (ECN's) & process control plans.
• Provide leadership in assigned area for error proofing, preventative maintenance, support of ergonomic solutions & Key Product Characteristics (KPC) activities/strategies.
• Strives to continuously improve tools/equipment Maintenance Cycle between Failure/Maintenance Time to Respond (MCBF/MTTR). Provide floor troubleshooting assistance & root cause analysis.
• Lead the Throughput Improvement Process and engage team members in identification and resolution of maintenance issues.
• Act as Production Team Leader and/or Group Leader as necessary.
• Provide spare parts, maintenance & continuous improvement strategies to the plant's operations teams.
• Work with engineering to deliver a complete, fully integrated, safe & validated manufacturing system.
• Participate & contribute to tool/equipment development, buyoff & validation activities.
• Support production team during prototype, pilot & validation through acceleration to implementation.
• May supervise Hourly Paint Specialists.
• Fully support the team concept.
• Shift rotation required.

Qualifications

Required:

• Thorough knowledge of Paint Shop tooling andmanufacturing dimensional processes. Supervise skilled trades and manage routine and reactive maintenance.
• Thorough understanding of planned and predictive maintenance and the Maximo system.
• Experience with Vehicle Assembly process equipment, knowledge of system engineering, software development & hardware integration.
• Highly developed oral & written communication skills.
• High level of interpersonal skills with sensitivity to other's points of view & to make contributions to the resolution of complex manufacturing problems.
• Demonstrated ability to listen to & support Team Members.

Preferred:

• Bachelor's degree in Engineering or Technical Degree.
• Project management leadership skills.
• Highly developed knowledge of integration plant floor monitoring systems &/or simulation techniques.
• Statistical Process Control (SPC) skills.
• Experience/knowledge of GM-Global Manufacturing System (GMS).
• Experience working in a team environment.
• Knowledge of continuous improvement processes andcompetitive Manufacturing Strategies
• Knowledge of and experience with Powder coatings systems.
• Knowledge of and experience with Pre-treatment systems and Sealing automation.

Benefits Overview

The goal of the General Motors total rewards program is to support the health and well-being of you and your family. Our comprehensive compensation plan incudes, the following benefits, in addition to many others:
Paid time off including vacation days, holidays, and parental leave for mothers, fathers and adoptive parents;
Healthcare (including a triple tax advantaged health savings account and wellness incentive), dental, vision and life insurance plans to cover you and your family;
Company and matching contributions to 401K savings plan to help you save for retirement;
Global recognition program for peers and leaders to recognize and be recognized for results and behaviors that reflect our company values;
Tuition assistance and student loan refinancing;
Discount on GM vehicles for you, your family and friends.

Diversity Information

General Motors is committed to being a workplace that is not only free of discrimination, but one that genuinely fosters inclusion and belonging. We strongly believe that workforce diversity creates an environment in which our employees can thrive and develop better products for our customers. We understand and embrace the variety through which people gain experiences whether through professional, personal, educational, or volunteer opportunities.GM is proud to be an equal opportunity employer.

We encourage interested candidates to review the key responsibilities and qualifications and apply for any positions that match your skills and capabilities.