Accessibility UX Researcher, People with Disabilities

Only applications of candidates with disabilities will be evaluated for this role in compliance with the provisions of Article 93 Federal Labor Law 8.213/91.

Please provide documentation that attest your disability. Please merge it in your resume PDF.

Note: Google’s hybrid workplace includes remote and in-office roles. By applying to this position you will have an opportunity to share your preferred working location from the following:

In-office locations: São Paulo, State of São Paulo, Brazil.
Remote location(s): Brazil.

Minimum qualifications:

• Bachelor's degree in Human-Computer Interaction, Cognitive Science, Statistics, Psychology, Anthropology, related field, or equivalent practical experience.

• 4 years of experience in an applied research setting, or similar.

• Experience with research design utilizing various methods (e.g., usability studies, contextual inquiry, surveys, etc.).

• Experience in product research, in an end-to-end, usability, or generative setting.

Preferred qualifications:

• Master's degree or PhD in Human-Computer Interaction, Cognitive Science, Statistics, Psychology, Anthropology, or related field.
• 2 years of experience conducting UX research on products, managing projects, and working in a large, matrixed organization.
• Experience or familiarity with working with people with disabilities or leading DEI efforts.
• Experience in a variety of product spaces, applied research, and/or academic settings.
• Solid understanding of the strengths and shortcomings of different research methods, including when and how to apply them during the product development process.
• Proficiency in communicating user research findings with cross-functional partners to drive impact and product strategy.

About the job

At Google, we follow a simple but vital premise: "Focus on the user and all else will follow." User Experience Researchers (UXRs) make this possible.

Google User Experience (UX) is made up of multi-disciplinary teams of UX Designers, Researchers, Writers, Content Strategists, Program Managers, and Engineers: we care deeply about the people who use our products. The UX team plays an integral part in gathering insights about the needs, attitudes, emotions, and behaviors of people who use our products to inspire and inform design. We collaborate closely with each other and with engineering and product management to create industry-leading products that deliver value for the people who use them, and for Google’s businesses.

As a User Experience Researcher (UXR), you’ll help your team of UXers, product managers, and engineers understand user needs. You’ll work with stakeholders across functions and levels and have impact at all stages of product development. You’ll play a critical role in creating useful, usable, and delightful products. You’ll explore user behaviors and motivations by conducting primary research such as field studies, interviews, diary studies, participatory workshops, ethnography, surveys, usability testing, and logs analysis.

The UXR community at Google is unique and will help you do your best work. You’ll have the opportunity to work with and learn from UXRs across Google through regular meetups, mentor programs, and access to internal research tools.

User experience is at the forefront of how we create intuitive, innovative, and beautiful products that people love. We strive to learn and understand our users’ needs, behaviors, and emotions to gather insights that inform product strategy and design. Our UX teams include designers, researchers, content strategists, and engineers who are passionate about quality, usability, and simplicity. We work on collaborative teams to solve complex challenges and craft experiences that highlight our products’ unique capabilities and personalities. Our work touches billions while exemplifying a key principle that is core to Google’s philosophy: “Focus on the user and all else will follow.”

Responsibilities

• Apply quantitative analyses, qualitative analyses, and data presentation to provide meaningful business insights to stakeholders that will drive change and inform assistive technology features and direction.
• Design and conduct survey work to offer a quantitative understanding of the experience of people with disabilities.
• Understand the needs of people with disabilities and people who use assistive technology (AT) to build better products and ensure AT product excellence, improve AT consistency across platforms, and represent the user in AT development.

Google is proud to be an equal opportunity workplace and is an affirmative action employer. We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or Veteran status. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements. See also Google's EEO Policy and EEO is the Law. If you have a disability or special need that requires accommodation, please let us know by completing our Accommodations for Applicants form.