Associate YouTube Partner Operations Manager, gReach Program for People with Disabilities (장애인 채용)

Google welcomes people with disabilities.

Minimum qualifications:

• Bachelor's degree or equivalent practical experience.

• Experience working with customers or customer-facing stakeholders.

• Ability to speak and write in Korean and English fluently.

Preferred qualifications:

• Experience in online video, online entertainment, or new media.
• Experience in process management and developing customer relationships.
• Understanding of the online entertainment space in Korea and YouTube.
• Effective communication skills with the ability to speak to business stakeholders.
• Excellent organizational, analytical, problem-solving, and influencing skills.

About the job

The gReach Learner Program is a paid upskilling program for recent university graduates and early-career industry candidates with disabilities where participants will receive on-the-job-training and work on a range of projects for one year. The goal of the gReach program is to provide participants from underrepresented groups with the opportunity to grow their career as professionals.

gReach Learner Associates will be placed in teams across the business such as Advertising Sales, User Support, YouTube, and Marketing. Participants will have the opportunity to be exposed to career opportunities at Google and further sharpen their professional skills. gReach Associates will learn to make an impact by working with teams on business-critical projects and collaborating with Googlers across a variety of functions. We welcome aspiring individuals who are willing to grow as professionals through the learning experience at Google. To get familiar with Google’s tools, technology, and culture, you'll acquire fundamental and on-the-job training experience, and be assigned to a role. Depending on the organization and role, as a gReach Associate, you'll work on one large project, complete smaller projects, or do the day-to-day work to support the business. You'll contribute to the business, collaborate with others, and have the opportunity to add long-lasting value beyond the conclusion of their gReach program. You will closely work with a host manager and team members who will help identify project goals, while also inspiring, mentoring and supporting the professional development of the gReach Program.

Responsibilities

• Manage a portfolio of YouTube creators in Korea/Korean-speaking YouTube creators in the multiple areas (e.g., Entertainment, Kids and Learning, Gaming, Beauty and Fashion, Cooking, Sports, News, etc.) to help them grow their presence on our platform.
• Manage your portfolio of creator accounts towards performance goals, including maximizing watch time hours, platform engagement, audience growth, community interaction, and business growth.
• Drive, measure, and analyze overall creator performance against metrics, as well as streamline operational workflows and process improvements.
• Work collaboratively with your team and cross-functional partners to develop/implement ways to improve customer relationships and increase distribution and business growth.
• Support and communicate with Korean speaking customers.

Google is proud to be an equal opportunity workplace and is an affirmative action employer. We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or Veteran status. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements. See also Google's EEO Policy and EEO is the Law. If you have a disability or special need that requires accommodation, please let us know by completing our Accommodations for Applicants form.