Channel Sales and Activations Training and Advocacy Lead

Note: By applying to this position you will have an opportunity to share your preferred working location from the following: Mountain View, CA, USA; San Francisco, CA, USA.

Minimum qualifications:

• Bachelor's degree or equivalent practical experience.

• 5 years of experience in program management.

• 3 years of experience in project management with cross-functional teams.

Preferred qualifications:

• 5 years of experience in training and advocacy program development and/or management.
• Experience launching programs successfully in the marketplace on a global scale.
• Experience and understanding of retail sales environments in the retail and/or carrier fields.
• Ability to plan and lead at the strategic and operational level.
• Ability to assess and analyze market and competitive information to produce comprehensive industry analysis and provide guidance on proposed strategic direction.
• Excellent analytical, problem-solving, and project management skills.

About the job

The Channel Sales and Activation team’s mission is to maximize the performance of our product portfolio through a network of preferred distribution partners. Traditionally, the team has developed capabilities for our partner’s retail brick and mortar through a series of programs such as in-store merchandising, sales training, and retail incentives. In this role, you will have the unique opportunity to strategize, design, and develop a series of retail programs that will help accelerate the promotion of our Devices and Services in all channels where our products are distributed including physical retail and online.

The Channel Sales and Activations (CSA) team mission is to drive excellence and consistency in retail field programs, deliver outstanding customer experience, and maximize promotion. The CSA team works cross-functionally to set the overall Channel Sales and Activations strategy, manage OPEX business planning/productivity, ensure channel and partner launch readiness, and deliver consistent execution.

As a Channel Sales and Activations Training and Advocacy Lead, you will design and lead Training and Advocacy programs across products for the US region. You will coordinate communication between Headquarters and regional teams, driving solutions for key business needs. You will interface with vendor teams that operationalize and host the training platform, develop comprehensive programs to drive advocacy with associated metrics and operational plans, and collaborate cross-functionally to customize content, tools, and programs to meet partner needs.

Google’s Global Partnerships team powers extraordinary user experiences through partnerships that solve users’ needs, advance our partners’ goals, and further Google’s mission. Our team provides meaningful solutions — from helping publishers and developers grow their businesses through monetization solutions, to helping our long-term partners anticipate and navigate change in a way that delivers economic and reputational value. We build and distribute products through partnerships across a multitude of product areas, including Ads, Search & Assistant, Geo, Platforms & Ecosystems, Devices & Services, Health, Retail, Payments, Next Billion Users, and more. We collaborate across Google, ensuring a coordinated approach when engaging with our most complex and strategic partners.

Responsibilities

• Develop and launch a comprehensive advocacy program based on business priorities and expected ROI with operational management plan.
• Assess advocacy program opportunities to support key markets and success metrics. Partner to develop a support platform to further facilitate global advocacy.
• Identify key opportunities with regional teams to address potential for increased performance resulting from ongoing program efficacy results.
• Assess and monitor the competitive landscape and drive continuous innovation to programs, process, and platform.
• Partner to identify the next level of Training and Advocacy delivery (i.e., platform, program, and social).

Google is proud to be an equal opportunity workplace and is an affirmative action employer. We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or Veteran status. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements. See also Google's EEO Policy and EEO is the Law. If you have a disability or special need that requires accommodation, please let us know by completing our Accommodations for Applicants form.