Customer Engineering Manager, Generative AI, Google Cloud

Minimum qualifications:

• 2 years of experience managing a technical team in a cloud computing environment, or a similar customer-facing role.

• Experience in front-end technologies (https://e.g., HTML5, CSS3, and JavaScript).

• Experience with modern frameworks (https://e.g., Flutter, React, Angular, or https://Vue.js).

• Experience with RESTful APIs and implementation.

Preferred qualifications:

• Experience with Google Cloud Platform and deploying applications using cloud services.

• Familiarity with machine learning programming frameworks (https://e.g., LangChain, PyTorch, Hugging Face, and TensorFlow) and with prompt tuning.

• Ability to gather requirements, define project scope, and deliver software solutions to meet business needs.

• Excellent collaboration and stakeholder management skills.

About the job

The Google Cloud Platform team helps customers transform and build what's next for their business — all with technology built in the cloud. Our products are engineered for security, reliability and scalability, running the full stack from infrastructure to applications to devices and hardware. Our teams are dedicated to helping our customers — developers, small and large businesses, educational institutions and government agencies — see the benefits of our technology come to life. As part of an entrepreneurial team in this rapidly growing business, you will play a key role in understanding the needs of our customers and help shape the future of businesses of all sizes use technology to connect with customers, employees and partners.

As a Customer Engineering Manager, you will lead our Solutions Factory team focused on building solutions, demonstrations, and prototypes using Google Cloud Services.

Google Cloud accelerates organizations’ ability to digitally transform their business with the best infrastructure, platform, industry solutions and expertise. We deliver enterprise-grade solutions that leverage Google’s cutting-edge technology – all on the cleanest cloud in the industry. Customers in more than 200 countries and territories turn to Google Cloud as their trusted partner to enable growth and solve their most critical business problems.

Responsibilities

• Collaborate with cross-functional teams to gather requirements and define project scope for building prototypes and demonstrations using managed text, chat, and image models on Google Cloud Platform (GCP).

• Lead and mentor a team of pre-sales engineers, providing technical guidance and support to ensure the successful completion of projects.

• Collaborate closely with principal architects, stakeholders, and other cross-functional teams to define project timelines, deliver high-quality software solutions, and ensure alignment with business objectives.

• Stay updated with the latest advancements in Google Cloud Services and related technologies, identifying opportunities to enhance the team's capabilities.

Google is proud to be an equal opportunity workplace and is an affirmative action employer. We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or Veteran status. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements. See also Google's EEO Policy and EEO is the Law. If you have a disability or special need that requires accommodation, please let us know by completing our Accommodations for Applicants form.