#80750716129288902
decisions are made, persistently explore and uncover the business needs of Google's key clients and understand how our range of product offerings can grow their business. Working with them, you set the vision and the strategy for how their advertising can reach thousands of users.
As a Customer Onboarding Specialist, you will educate new customers, help solve problems, drive strategy and ensure the smooth adoption of our products. Throughout customer life-cycles, you will prioritize delivering a fantastic customer experience. Because this is a growing team, you will shape its function within the Google Customer Solutions Organization.
Google Customer Solutions (GCS) sales teams are trusted advisors and competitive sellers who maintain a relentless focus on customer success by bringing the best Google has to offer to small- and medium-sized businesses (SMBs), which are the backbone of our communities. As a member of our team, you will have the opportunity to work with company owners and make a real difference in their businesses by helping them grow. Together, we help shape the future of innovation for customers, partners, and sellers...and we have fun doing it.
Responsibilities
Build and manage relationships with clients, and develop an understanding of business challenges, marketing objectives, and success metrics.
Work proactively and cooperatively with internal and external stakeholders to ensure workflows and projects are completed on time to a high standard.
Plan for, and achieve, business growth goals, through the presentation of Google advertising products/solutions that will help clients to meet marketing objectives.
Develop forward thinking, data-driven analyses and consultative recommendations that align with customer goals, and quantify high-impact opportunities with clear recommendations to present to customers.
Build an in-depth knowledge of how Google Advertising products work and can be used to help meet a wide range of marketing objectives.