Customer Solutions Engineer, Global Client and Agency Solutions

Google welcomes people with disabilities.

Minimum qualifications:

• 8 years of experience working with web technologies including HTML, CSS, JavaScript, and HTTP.

• Experience with systems design and/or coding in a general purpose programming language (e.g., Java, C/C++, Python).

• Ability to speak and write in English and Korean fluently.

Preferred qualifications:

• Experience in the online advertising industry working with big data platforms and large volume data analytics.
• Customer-facing experience translating technical concepts and solutions to non-technical and executive audiences.
• Demonstrated knowledge of SQL/MySQL and UNIX/Linux operating systems and commands.
• Ability to collaborate, build consensus, deliver, and drive technical decisions with various sized customer stakeholder groups.
• Exceptional leadership, project management, analytical problem-solving, and troubleshooting skills.

About the job

gTech's Professional Services team takes a creative, collaborative, and customer-centric approach to provide foundational services and forward-looking business solutions to top advertiser and publisher customers. Through technical implementation, optimization, and key solutions, gTech Professional Services helps customers attain their business goals while building long-term capabilities.

The Global Client and Agency Solutions (GCAS) Customer Solutions Engineering team is responsible for developing innovative, cutting-edge solutions to the business problems faced by the world's largest advertisers. Your solutions will take many forms, from prototypes and demos to education - all with the technology resources of Google to back it up.

You will be responsible for identifying and prioritizing your own projects. You will identify the unique business challenges faced by our largest advertisers and you will be given the opportunity to develop solutions no one else has. Working across the entire organization, you will have the chance to leverage your wide-ranging experience and skill-set to find the best solution for the problems nearby.

Google creates products and services that make the world a better place, and gTech's role is to help bring them to life. Our teams of trusted advisors support customers globally. Our solutions are rooted in our technical skill, product expertise, and a thorough understanding of our customers' complex needs. Whether the answer is a bespoke solution to solve a unique problem, or a new tool that can scale across Google, everything we do aims to ensure our customers benefit from the full potential of Google products.

To learn more about gTech, check out our video.

Responsibilities

• Manage technical relationships with a select client portfolio, including managing multiple projects simultaneously.
• Work with Sales to identify business opportunities, leveraging both display and performance solutions supported by the team.
• Collect requirements and provide guidance/best practices to apply ad products and technologies to achieve advertisers' business goals.
• Design and implement complex, cross-product customized solutions with clients.

Google is proud to be an equal opportunity workplace and is an affirmative action employer. We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or Veteran status. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements. See also Google's EEO Policy and EEO is the Law. If you have a disability or special need that requires accommodation, please let us know by completing our Accommodations for Applicants form.