Engagement Manager, Federal Government, Google Cloud Professional Services

Note: By applying to this position you will have an opportunity to share your preferred working location from the following: Reston, VA, USA; Washington D.C., DC, USA.

Minimum qualifications:

• Bachelor's degree in relevant technical field or equivalent practical experience.

• 5 years of customer-facing experience, working with executive stakeholders; driving, managing, and delivering IT technical implementations, transformation programs, or other initiatives.

• Experience supporting enterprise customers Cloud Professional Services, comparable IT consulting, or program management organizations.

• Ability to pass a U.S. Government background check.

Preferred qualifications:

• Master's degree in a management, technical, or engineering field.

• 7 years of customer-facing work experience in the Federal Government or Public Sector.

• Experience collaborating with channel partners, systems integrators, and third-parties to deliver and manage implementation of high-impact solutions.

• Experience in value consulting, proposal development, and execution with public cloud providers (i.e. Google Cloud Platform).

• Foundational knowledge in three or more of the following: IT operations, database systems, networking, IT security, application development, service architecture, cloud-native application development, hosted services, storage systems, and cyber security.

About the job

Our Professional Services Organization (PSO) in Google Cloud delivers product, strategy, and implementation expertise to our strategic customers to help them get the most out of their Google Cloud investments. As an Engagement Manager, you will draw on customer-facing skills and technical acumen to help customers successfully adopt Google Cloud products.

As Engagement Manager, you will lead the development of Professional Services engagements with our customers to help drive the successful adoption of Google Cloud. You will manage the successful delivery of Professional Services engagements to drive customer adoption of Google Cloud services, like Google Compute Engine, Google Kubernetes Engine, BigQuery, Anthos, and our AI/Machine Learning capabilities. As Engagement Manager, you will regularly engage with diverse stakeholder groups, including executives of enterprises and a cross-functional and geographically dispersed team within Google to help gather requirements, scope engagements, plan, and deliver service offerings to accelerate the cloud adoption journey. You will also travel approximately 30% of the time.

Google Cloud accelerates organizations’ ability to digitally transform their business with the best infrastructure, platform, industry solutions and expertise. We deliver enterprise-grade solutions that leverage Google’s cutting-edge technology – all on the cleanest cloud in the industry. Customers in more than 200 countries and territories turn to Google Cloud as their trusted partner to enable growth and solve their most critical business problems.

Responsibilities

• Accelerate customer adoption of Google Cloud by leading the development of the implementation strategy for Google Cloud Platform Customers.
• Collaborate with Sales and Customer Engineering to capture customer requirements and develop a services strategy for individual accounts and act as the point of contact for services sales in concert with the sales team.
• Collaborate with our PSO Consultants to determine project goals, define success criteria, and create Statements of Work for customer related projects.
• Coordinate with PSO Consultant and other stakeholders to develop staffing, project plans, and schedules, including working with external Google Cloud Platform delivery partners as needed.
• Maintain project level oversight and manage exceptions related to timelines, milestones, migration targets, and business transformation strategies.

Google is proud to be an equal opportunity workplace and is an affirmative action employer. We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or Veteran status. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements. See also Google's EEO Policy and EEO is the Law. If you have a disability or special need that requires accommodation, please let us know by completing our Accommodations for Applicants form.