Network Engineer, Global Network Operations

Note: By applying to this position you will have an opportunity to share your preferred working location from the following: Sunnyvale, CA, USA; Cambridge, MA, USA; Thornton, CO, USA.

Minimum qualifications:

• Bachelor's degree in Computer Science, Information Technology, Telecommunications, a related field, or equivalent practical experience

• 2 years of experience in network operations, network administration, network automation, or a related role

Preferred qualifications:

• Experience in Optical or IP network operations

• Experience writing code in one or more languages such as Python, Java, Javascript

• Strong understanding of network operations at scale

• Broad understanding of cloud computing, Linux server environments, network design and deployment, managing large scale infrastructure

• Strong organizational, multi-tasking, and prioritization abilities

About the job

Google is proud to boast a network that provides service to millions of Internet users around the world. The Network Engineering team is responsible for operating that network reliably and at scale. As a member of the team, you have a direct impact on design and feature enhancements to keep our systems running smoothly. You also ensure that network operations are safe and efficient by monitoring network performance, coordinating planned maintenance, adjusting hardware components and responding to network connectivity issues. Google's complex network generates a constant stream of challenges which require you to continually be innovative with an evolving set of technologies. Keeping the network reliable ensures that our users stay connected with our suite of applications, products and services.

The Global Network Ops team runs the most reliable network, proactively monitoring and fixing issues, ensuring our users and customers are connected, our products are the most available and that we meet Google's demanding growth. As a Network Engineer in Edge Network Operations, you will work with other network engineers and technology teams in Google to identify and mitigate risks and ensure the smooth operation of core networking systems and platforms on the Google production network.

Behind everything our users see online is the architecture built by the Technical Infrastructure team to keep it running. From developing and maintaining our data centers to building the next generation of Google platforms, we make Google's product portfolio possible. We're proud to be our engineers' engineers and love voiding warranties by taking things apart so we can rebuild them. We keep our networks up and running, ensuring our users have the best and fastest experience possible.

The US base salary range for this full-time position is $139,000-$208,000 + bonus + equity + benefits. Our salary ranges are determined by role, level, and location. The range displayed on each job posting reflects the minimum and maximum target for new hire salaries for the position across all US locations. Within the range, individual pay is determined by work location and additional factors, including job-related skills, experience, and relevant education or training. Your recruiter can share more about the specific salary range for your preferred location during the hiring process.

Please note that the compensation details listed in US role postings reflect the base salary only, and do not include bonus, equity, or benefits. Learn more about benefits at Google.

Responsibilities

• Provide high-touch operational support for GCP customers and peers

• Provide customers with tier-2 support for reaching Cloud services via the peering and internet edge, including reachability and performance issues. We assist customers who escalate such issues via cloud support and/or the Google NOC 

• Build automation and dashboards, and lead improvements in documentation, playbooks, and training for support organizations

• Support Cloud Interconnect customers post-sales through activation

• Drive process improvements in peering turn-up and service delivery for Cloud customers, build workflows, automation and dashboards for long-term supportability

Google is proud to be an equal opportunity workplace and is an affirmative action employer. We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or Veteran status. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements. See also Google's EEO Policy and EEO is the Law. If you have a disability or special need that requires accommodation, please let us know by completing our Accommodations for Applicants form.