Practice Leader, Cyber Crisis Communications






Position summary

At Google, we have a vision of empowerment and equitable opportunity for all Aboriginal and Torres Strait Islander peoples and commit to building reconciliation through Google’s technology, platforms and people and we welcome Indigenous applicants. Please see our Reconciliation Action Plan for more information.

Note: Google’s hybrid workplace includes remote roles.

Remote location: Australia.

Minimum qualifications:

  • 10 years of experience in an agency, consultancy, or corporate environment, and serving as the primary communications counsellor to clients.

  • Experience in setting and managing expectations with executive stakeholders and team members, prioritizing, executing, and pivoting to other tasks.

Preferred qualifications:

  • 15 years of experience at an agency, consultancy, or corporate environment, and serving as the primary communications counsellor to clients.

  • Experience working in a fast-paced and continuously changing environment.

  • Ability to guide clients through complex crisis events with potentially significant business impacts.

  • Ability to present written or verbal information to technical and non-technical audiences.

  • Ability to be driven, proactive, hardworking, creative, and a team-player.

About the job

Mandiant is a recognized leader in dynamic cyber defense, threat intelligence and incident response services. By scaling decades of frontline experience, Mandiant helps organizations to be confident in their readiness to defend against and respond to cyber threats. Mandiant is now part of Google Cloud.


  • Provide reactive crisis communications support for Mandiant clients responding to a cybersecurity incident, walking alongside technical teams to help clients’ leadership teams evaluate the business risk of communications decisions as incidents unfold. Lead all incident response communications activities across clients’ internal and external audiences.
  • Guide clients through the development of proactive cyber crisis communications plans using established best practices customized for individual organizations, and capturing the process via the development of crisis communications playbooks.
  • Develop and execute tabletop exercises to evaluate communications response capabilities and participate as a communications subject matter expert as part of team-based executive tabletops.
  • Support Mandiant services business opportunities across a diverse set of Google clients and prospects.
  • Participate in the development, production, and marketing of thought leadership surrounding emerging crisis communications trends and issues.

Google is proud to be an equal opportunity workplace and is an affirmative action employer. We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or Veteran status. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements. See also Google's EEO Policy and EEO is the Law. If you have a disability or special need that requires accommodation, please let us know by completing our Accommodations for Applicants form.

Why you should apply for a job to Google:

  • 56% say women are treated fairly and equally to men

  • 75% say the CEO supports gender diversity

  • Ratings are based on anonymous reviews by Fairygodboss members.
  • Generous parental and caregiver leave along with fertility and growing family support.

  • Flexible work options that include a hybrid work model, four “work from anywhere” weeks, and remote work opportunities.

  • A chance to be a part of a variety of employee resource groups, community groups, and culture clubs.