Principal, Head of Support Operations Analytics, YouTube

This role may also be located in our Playa Vista, CA campus.

Note: By applying to this position you will have an opportunity to share your preferred working location from the following: San Bruno, CA, USA; New York, NY, USA; Los Angeles, CA, USA.

Minimum qualifications:

• Bachelor's degree in Statistics, Computer Science, Physics, Engineering, or equivalent practical experience.

• 10 years of experience with analytics development.

• 7 years of experience in people management.

Preferred qualifications:

• Master's degree or other advanced degree.
• Experience owning end-to-end analytics functions including Business Intelligence, data, and dashboards.
• Experience in analytics to support strategic decisions via historical deep-dives and experiment designs.
• Experience managing analytical/product road map development and overseeing delivery via Agile Project Management techniques.
• Excellent written and verbal communication skills.

About the job

At YouTube, we believe that everyone deserves to be represented, and that the world is a better place when we share and build community through our stories. We work together to give everyone the power to share their story, explore what they love, and connect with one another in the process. Working at the intersection of technology and boundless creativity, we operate with a shared goal to show people the world. We explore new ideas and solve real problems.

The YouTube Strategy, BizOps, Analytics, and Finance (SBAF) team’s mission is to make YouTube commercially sustainable and more valuable, by identifying and steering the business towards opportunities, guiding the organization to make the best possible decisions, and enabling effective implementation and operations. With teams in San Bruno, Los Angeles, New York, London, and Singapore, the SBA team works closely with YouTube leadership across the Product, Engineering, and business organizations to address challenges and opportunities across the company, help chart the long-term direction for YouTube, and provide analytics and decision support for the planning and guidance of the business.

At YouTube, we believe that everyone deserves to have a voice, and that the world is a better place when we listen, share, and build community through our stories. We work together to give everyone the power to share their story, explore what they love, and connect with one another in the process. Working at the intersection of cutting-edge technology and boundless creativity, we move at the speed of culture with a shared goal to show people the world. We explore new ideas, solve real problems, and have fun — and we do it all together.

Responsibilities

• Lead end-to-end analytics for YouTube Support Operations and act as a single point of contact for all analytical asks including developing Business Intelligence products, projects, and experiments that drive high business impact.
• Develop an understanding of the domain and its plan by building trusted relations with business stakeholders.
• Translate the business plan to an impact driven analytical roadmap of data Executive and Self Service Business Intelligence products, Analytical projects, and experiments to uncover and drive business opportunities.
• Lead a team of Business Intelligence Analysts, Analytics Solution Consultants, and Business Data Scientists.
• Partner with various Data and Analytical Engineering teams to work backwards from data ecosystems to develop a clean data ecosystem to support analytical use cases.

Google is proud to be an equal opportunity workplace and is an affirmative action employer. We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or Veteran status. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements. See also Google's EEO Policy and EEO is the Law. If you have a disability or special need that requires accommodation, please let us know by completing our Accommodations for Applicants form.