Sales Manager, Google Customer Solutions (English, Italian)

• Ability to influence executive stakeholders, including passion for consultative solutions sales with a drive to innovate.

• Independent with the ability to work in a changing environment, proactive, can-do attitude, follow-through, resourcefulness, attention to detail, excellent communication, analytical and problem-solving skills.

About the job

Businesses that partner with Google come in all shapes, sizes and market caps, and no one Google advertising solution works for all. Your knowledge of online media combined with your communication skills and analytical abilities shapes how new and existing businesses grow. Using your relationship-building skills, you provide Google-caliber client service, research and market analysis. You anticipate how decisions are made, persistently explore and uncover the business needs of Google's key clients and understand how our range of product offerings can grow their business. Working with them, you set the vision and the strategy for how their advertising can reach thousands of users.

When our advertisers and publishers are happy, so are we! Our Google Customer Solutions (GCS) team of entrepreneurial, enthusiastic and client-focused members are the "human face" of Google, helping entrepreneurs both individually and broadly build their online presence and grow their businesses.

With a rapidly growing array of sales teams, it's important to have knowledgeable, charismatic leaders to guide our client sales teams. Google Customer Solutions sales teams are trusted advisors and competitive sellers who maintain a relentless focus on customer success by bringing the best Google has to offer. As a Sales Manager on the SBS team, you'll lead, coach and motivate a high-performing team to use consultative sales skills to understand our advertisers' needs and deliver solutions that grow their businesses. You will own relationships and partner directly with clients to deliver sustainable solutions. You will accelerate business growth and think strategically about the business segment while working cross-functionally with partner teams.

Google Customer Solutions (GCS) sales teams are trusted advisors and competitive sellers who maintain a relentless focus on customer success by bringing the best Google has to offer to small- and medium-sized businesses (SMBs), which are the backbone of our communities. As a member of our team, you'll have the opportunity to work with company owners and make a real difference in their businesses by helping them grow. Together, we help shape the future of innovation for customers, partners, and sellers...and we have fun doing it.

Responsibilities

• Lead the management, operations, training, coaching, and support of a team of GCS SBS Engage Account Strategists.

• Manage, inspire, and motivate a team of client-facing and high-performing Googlers, supporting career development and growth.

• Deliver business growth, engagement, and ensure high client satisfaction. Meet or exceed goals associated with these objectives, including OKRs and relevant product adoption goals.

• Be able to strengthen client relations through key C-level meetings, reviews, and speaking engagements.