Sales Manager, Mid-Market Sales, Ecommerce and Multichannel

Google will be prioritizing applicants who have a current right to work in Singapore, and do not require Google's sponsorship of a visa.

Minimum qualifications:

• Bachelor's degree or equivalent practical experience.

• 10 years of experience in sales and sales management.

• Experience leading, coaching, and mentoring teams.

Preferred qualifications:

• Experience managing a quota-driven sales team, including coaching pipeline management and sales techniques (effective questioning, objection handling, competitive selling, etc.).
• Experience in managing and building relationships with internal and external stakeholders, including C-level clients.
• Ability to demonstrate a diverse cultural understanding and comfort working with global teams.
• Excellent analytical, problem-solving, and people management skills.

About the job

Businesses that partner with Google come in all shapes, sizes and market caps, and no one Google advertising solution works for all. Your knowledge of online media combined with your communication skills and analytical abilities shapes how new and existing businesses grow. Using your relationship-building skills, you provide Google-caliber client service, research and market analysis. You anticipate how decisions are made, persistently explore and uncover the business needs of Google's key clients and understand how our range of product offerings can grow their business. Working with them, you set the vision and the strategy for how their advertising can reach thousands of users.

Google Customer Solutions (GCS) Sales teams are trusted advisors and promoters, who maintain a relentless focus on customer success by bringing the best Google has to offer. Our GCS team of entrepreneurial, enthusiastic, and customer-focused members help entrepreneurs both individually and broadly build their online presence and grow their businesses. We grow the unique needs of advertising companies.

As a Sales Manager for Mid-Market Sales, you'll lead and coach a high-performing Sales team to understand our E-commerce, Retail, and Omnichannel advertisers' needs and deliver measurable solutions that grow their businesses. You'll inspire your team to exceed business and product adoption goals, enabling them to manage and grow portfolios of diverse advertising customers. Using an analytical approach to sales management, you will set the goals for your team, own the strategy, planning, and execution of team-wide account growth, and contribute to the overall strategic direction of the Mid-Market Sales team. You will recruit, train, and motivate a team of Account Strategists and sellers.

When our millions of advertisers and publishers are happy, so are we! Our Google Customer Solutions (GCS) team of entrepreneurial, enthusiastic and client-focused members are the "human face" of Google, helping entrepreneurs both individually and broadly build their online presence and grow their businesses. We are dedicated to growing the unique needs of advertising companies. Our teams of strategists, analysts, advisers and support specialists collaborate closely to spot and analyze customer needs and trends. In collaboration, we create and implement business plans broadly for all types of businesses.

Responsibilities

• Recruit, retain, motivate, and develop a client-facing and high-performing Sales team.
• Deliver against business and product growth goals, grow engagement, and customer satisfaction for a portfolio of mid-market businesses in the Southeast Asia market, ensuring Google advertising solutions are driving maximum value for retail businesses.
• Analyze data, trends, and customer performance with your teams to develop strategic plans for customers.
• Model and coach skills/behaviors, including C-level engagement, effective questioning, objection handling, and selling.
• Foster an inclusive, high-performance team culture fueled by diverse hiring, clear outcomes, and support for team members to learn, succeed, and grow.

Google is proud to be an equal opportunity workplace and is an affirmative action employer. We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or Veteran status. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements. See also Google's EEO Policy and EEO is the Law. If you have a disability or special need that requires accommodation, please let us know by completing our Accommodations for Applicants form.