Scaled Abuse Analyst, YouTube Partner Program

Minimum qualifications:

• Bachelor's degree in Computer Science, Engineering, or equivalent practical experience.

• 2 years of experience managing partnerships with Engineering, Product, and Operations teams.

• Experience with data analytics.

Preferred qualifications:

• Experience programming and using analytical tools.

• Experience problem solving, with the ability to translate analytical insights into business strategies and actions.

• Experience collecting, managing, and synthesizing data sets and information from disparate sources, data mining, and data analysis.

• Knowledge of product and policy, and the ability to understand and design training roadmaps.

• Ability to communicate and persuade between multiple levels of an organization.

About the job

Fast-paced, dynamic, and proactive, YouTube’s Trust & Safety team is dedicated to making YouTube a safe place for users, viewers, and content creators around the world to belong, create, and express themselves. Whether understanding and solving their online content concerns, navigating within global legal frameworks, or writing and enforcing worldwide policy, the Trust & Safety team is on the frontlines of enhancing the YouTube experience, building internet safety, and protecting free speech in our ever-evolving digital world.

YouTube’s Trust and Safety team is dedicated to making YouTube a safe place for users, viewers, and content creators to belong, create, and express themselves. Whether understanding and solving their online content concerns, navigating within global legal frameworks, or writing and enforcing worldwide policy.

In this role, you will analyze data and scaled systems of review. You will be a key contributor to the strategy for reducing network badness on YouTube. You will coach others, solve technological challenges, and set scalable standards. You will balance the short-term requirements we face while demonstrating the ability to see the big picture and make quantitatively based long-term recommendations accordingly.

This role may be exposed to graphic, controversial, and sometimes offensive video content during team escalations in line with YouTube’s Community Guidelines. The role might also require on-call work at weekends and holiday hours on a rotational basis.

At YouTube, we believe that everyone deserves to have a voice, and that the world is a better place when we listen, share, and build community through our stories. We work together to give everyone the power to share their story, explore what they love, and connect with one another in the process. Working at the intersection of cutting-edge technology and boundless creativity, we move at the speed of culture with a shared goal to show people the world. We explore new ideas, solve real problems, and have fun — and we do it all together.

Responsibilities

• Perform investigations using various data sources, identify product vulnerabilities, and drive anti-abuse experiments to prevent abuse. Work closely with engineers and interact cross-functionally with stakeholders to improve operational workflows via process improvements, automation, and anti-abuse system creation.
• Maintain, foster, and promote quality by providing regular feedback metrics to the Global team. Manage technological solutions for streamlining quality assurance. Produce scalable training solutions to emergent workflows.
• Develop training materials, create consensus, and maintain communication for YouTube Scaled Abuse with business stakeholders.
• Learn technical concepts and systems, delivering meaningful results using them. Communicate highly technical results and methods clearly.

Google is proud to be an equal opportunity workplace and is an affirmative action employer. We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or Veteran status. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements. See also Google's EEO Policy and EEO is the Law. If you have a disability or special need that requires accommodation, please let us know by completing our Accommodations for Applicants form.