Solutions Engineer Manager, Google for Education

Note: By applying to this position you will have an opportunity to share your preferred working location from the following: Mountain View, CA, USA; Austin, TX, USA; Los Angeles, CA, USA.

Minimum qualifications:

• Bachelor's degree or equivalent practical experience.

• 5 years of experience in technical sales or customer-facing technical work.

• 5 years of experience with Software-as-a-Service and web technologies.

• 3 years of experience presenting, demonstrating, or prototyping integrations in customer/partner environments.

Preferred qualifications:

• 10 years of experience as a technical sales engineer in a Cloud Computing environment or equivalent experience in a customer-facing role.

• 5 years of leadership and people management experience.

• Experience and understanding of the Education technology ecosystem in the US.

• Experiences with managed endpoint devices, growing ecosystem browser-based applications, and collaboration tools.

• Experience in promoting or deploying Google’s collaboration tools (e.g., Google Workspace, Google Classroom, Chrome) in either an education or enterprise setting.

• Ability to speak and write in Spanish and Portuguese fluently.

About the job

In this role, you will lead a team of pre-sales solutions engineers who engage with sales prospects, assess customer requirements, and present demonstrations of Google Workspace and Chrome systems. You will address and overcome technical objections that arise throughout the sales process. As a Solutions Engineer Manager, you will be focused on scaling the growing education business.

Responsibilities

• Collaborate with sales, customer, and partner solutions engineering management to determine proper staffing levels to support business goals, establish job requisitions, and lead the interview team to fill open positions.
• Assess Solutions Engineer team’s go-to-market readiness, identify gaps in preparedness, and build plans to ensure the team is properly trained and equipped to perform in support of annualized business goals.
• Work with Google for Education Sales team leadership to identify, qualify, and prioritize coverage for business opportunities.
• Work with the sales account team, customer support, product management, customer solutions, and engineering to resolve product problems affecting customer satisfaction.

Google is proud to be an equal opportunity workplace and is an affirmative action employer. We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or Veteran status. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements. See also Google's EEO Policy and EEO is the Law. If you have a disability or special need that requires accommodation, please let us know by completing our Accommodations for Applicants form.