Technical Account Manager, Pixel Carrier Engineering

Minimum qualifications:

• Bachelor's degree in Computer Science, Electrical Engineering, or equivalent practical experience.

• 5 years of experience working with cellular carriers on carrier certifications.

• Experience with protocol features of 3G, 4G, 5G and WLAN technologies.

Preferred qualifications:

• Master's degree in Engineering or a related technical field.
• 5 years of experience with Carrier certification and/or PTCRB/GCF certification.
• Excellent planning, communication and project management skills.
• Ability to speak and write in Japanese and English fluently.

About the job

At Google, we work at lightning speed. So when things get in the way of progress, the Business Systems Integration team steps in to remove those roadblocks. The team identifies time-consuming internal processes and then builds solutions that are reliable and scalable enough to work within the size and scope of the company. You listen to and translate Googler needs into high-level technical specifications, design and develop recommended systems and consult with Google executives to ensure smooth implementation. Whether battling large system processes or leveraging our homegrown suite of Google products for Googlers themselves, you help Googlers work faster and more efficiently.

With your technical expertise, you build business applications and influence the design of features that improve the reliability of our applications and systems. You also define the scope of technical projects and oversee execution.

As a Technical Account Manager, you'll be responsible for partner management and certification of wireless devices through securing technical acceptance of wireless hardware products and managing relationships with Google's carrier partners. You'll plan carrier requirements with stakeholders and manage projects, including managing certification schedules, identifying risks, and managing acceptance with carrier partners. You'll act as the interface between external teams and internal teams, while driving product and platform releases. You'll coordinate with test partners/labs, ensure all issues are tracked, and report issues back to development teams. You'll apply your technical knowledge of wireless standards to understand, prioritize, and drive resolution. In addition, you'll support the product definition process with regards to certifications, while helping to shape Google's best practices for new Google hardware products.

Whether working with next-gen chipset manufacturers or emerging market telcos, Google's Android Partner Engineering team helps solve some of the toughest mobile technology problems. We work with teams throughout Google to develop solutions for strategic partners around the globe. We maintain crucial relationships with and build technical solutions for our long-term partners who are making Android into a world-changing platform. But we're just getting started.

Responsibilities

• Support and drive the carrier and industry approvals of wireless devices and build and sustain a great relationship with Engineering in carrier partners. 
• Report project status, prioritize tasks, and drive issue resolution to completion.
• Generate and maintain compliance matrix documents for wireless devices.
• Complete, submit and manage responses to carrier compliance matrices.
• Analyze new network features and gather operator requirements, providing guidance and feedback to Engineering and Product managers.

Google is proud to be an equal opportunity workplace and is an affirmative action employer. We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or Veteran status. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements. See also Google's EEO Policy and EEO is the Law. If you have a disability or special need that requires accommodation, please let us know by completing our Accommodations for Applicants form.