Training Program Manager, Extended Workforce Solutions

Note: By applying to this position you will have an opportunity to share your preferred working location from the following: Sunnyvale, CA, USA; Chicago, IL, USA; New York, NY, USA.

Minimum qualifications:

• Bachelor's degree or equivalent practical experience.

• 4 years of experience in Training Program Management or equivalent practical experience.

• Experience analyzing data and presenting trends to peers and managers, highlighting data patterns that could be useful for making business decisions.

• Experience with Learning Management Systems (LMS) and other training development software (e.g., Articulate, Intellum).

Preferred qualifications:

• Experience establishing training best practices and knowledge management.

• Experience establishing domain expertise, exercising initiative and judgment across multiple workstreams and processes to influence organization to reach goals.

• Project and or Program Management experience for training programs within any industry.

• Ability to work collaboratively in a team environment, be diplomatic and influence stakeholders, third-party suppliers and international teams.

About the job

The Google Operational Effectiveness, Extended Workforce Solutions (xWS) team manages end-to-end oversight of Google’s Extended (Contingent) Workforce. The xWS team is responsible for the strategy, governance, and operations across our contingent workforce. Our team makes it easy for Google managers to engage with the extended workforce, provide training, to include developing standards and guidelines to minimize Google’s risk by leveraging data and insights to assist with planning and strategy for new and existing engagements. We provide processes, tools and know-how to support Googlers through the lifecycle of extended workforce engagements, so our businesses can make informed decisions to put the right talent in the right locations.

Responsibilities

• Leverage strong leadership and program management skills to set the insight and grow the Extended Workforce Solutions (xWS) training. program.
• Work with internal and external subject matter experts to organize and develop training materials and certification programs. Deliver scalable web-based methods, instructor-led sessions, coordination of vendor-provided training.
• Program and project manage training and development efforts by managing timelines, overseeing the design process, and coordinating the delivery of training to our stakeholders. 
• Collect and analyze data to measure training quality and effectiveness. Develop detailed metrics and reports and communicate with all levels of the organization, to include senior executives.

Google is proud to be an equal opportunity workplace and is an affirmative action employer. We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or Veteran status. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements. See also Google's EEO Policy and EEO is the Law. If you have a disability or special need that requires accommodation, please let us know by completing our Accommodations for Applicants form.