Shift Supervisor - Lead Barista, Starbucks, Northern Liberties/Callowhill, #670

Gopuff

Philadelphia, PA

Why you should apply for a job to Gopuff:

  • EmpowerHER is an inclusive ERG for female-identifying employees and allies to receive personal support and career development.
  • We partner with Progyny to offer fertility & family-building benefits.
  • We offer a generous paid parental leave policy from 12-20 weeks.
  • #05beb140-3e26-406a-9a4b-58b0115c59e3

    Position summary

    unusual events to keep store operating to standard and to set a positive example for the shift team

    • Anticipates customer and store needs by constantly evaluating environment for cues

    • Communicates information to manager so that the team can respond as necessary to create a great working environment during each shift

    • Assists with new employee training by positively reinforcing successful performance and giving respectful and encouraging coaching as needed

    • Provides feedback to manager on employee performance during shift

    • Creates a positive learning environment by providing clear, specific, timely and respectful coaching and feedback to baristas on shift to ensure operational excellence and to improve performance

    • Develops positive relationships with shift team by understanding and addressing individual motivation, needs and concerns

    • Executes store operations during scheduled shifts

    • Organizes opening and closing duties as assigned

    • Maintains regular and consistent attendance and punctuality

    • Provides quality beverages, whole bean, and food products consistently for all customers by adhering to all recipe and presentation standards

    • Follows health, safety and sanitation guidelines for all products

    • Given the nature of our stores, our working hours could include early mornings, evenings, weekends and/or holidays to give you the opportunity to spend time with your employees. Customers turn to Gopuff to deliver their everyday essentials-day and night, rain or shine. We're assembling a team of thinkers, dreamers and risk takers who are ready to help us reshape the world of retail faster than ever before. And it doesn't hurt if you like snacks.

    Qualifications:

    • 2+ years of leadership experience in retail, grocery, military, restaurant or equivalent experience

    • ServeSafe Certification highly preferred

    • Starbucks or other fast-paced cafe experience preferred

    • Ability to work with fluid schedules

    • Welcoming and helpful attitude toward new team members

    • Learn and adapt to current technology needs

    • Work both independently and with a team

    • Have a focus on quality and take pride in your work

    • Attention to detail and follow a multi-step processes

    At Gopuff, we know that life can be unpredictable. Sometimes you forget the milk at the store, run out of pet food for Fido, or just really need ice cream at 11 pm. We get it-stuff happens. But that's where we come in, delivering all your wants and needs in just minutes.

    And now, we're assembling a team of motivated people to help us drive forward that vision to bring a new age of convenience and predictability to an unpredictable world.

    Like what you're hearing? Then join us on Team Blue.

    Gopuff is an equal employment opportunity employer, committed to an inclusive workplace where we do not discriminate on the basis of race, sex, gender, national origin, religion, sexual orientation, gender identity, marital or familial status, age, ancestry, disability, genetic information, or any other characteristic protected by applicable laws. We believe in diversity and encourage any qualified individual to apply.

    Why you should apply for a job to Gopuff:

  • EmpowerHER is an inclusive ERG for female-identifying employees and allies to receive personal support and career development.
  • We partner with Progyny to offer fertility & family-building benefits.
  • We offer a generous paid parental leave policy from 12-20 weeks.