Associate Territory Sales Manager - New Jersey

For more than 170 years, The Hanover has been committed to delivering on our promises and being there when it matters the most. We live our values every day, demonstrating we CARE through our values, ESG initiatives and IDE journey.

Our Personal Lines team is currently seeking an Associate Territory Sales Manager to join the team in Central to Northern New Jersey.

This is a full time, exempt role.

POSITION OVERVIEW:

Partner with the Territory Sales Manager in the coordination and execution of agency prospecting, agency on boarding, agency training, meeting set up, and agency marketing designed to improve agency satisfaction, CSR loyalty and engagement. Provide the CSR/Agency with training on all Hanover systems. Work closely with the TSM’s to improve new business results and increase conversion rates on consolidations. Responds to agent service questions and coordinate in resolving problems with Underwriting and First Contact. Travel with, and sometime without the TSM(s) within assigned territory to meet with CSR/Agents.

IN THIS ROLE, YOU WILL:

• Develop and execute a training/onboarding plan for all new appointments within the assigned territory, so that new agents are issuing Hanover policies within first month of appointment.
• Provide consolidation support such as: scheduling and facilitating kick-off meetings, developing timelines, ensuring timelines are adhered to by agency, ensuring all declaration pages are pulled from the Agency in an agreed upon amount of time and participating in developing profitable growth through book rolls within existing and new independent agencies, Reviewing spreadsheet with agency and secure monthly issue order.  
• Gather competitive intelligence data and drive understanding of competitors within the department
• Provides training to reengage existing CSR/Agents on Hanover systems
• Prepare for and execute statewide agency meetings
• Provide customer service to agencies on any questions related to Hanover capabilities; process issues, resolving problems, etc.
• Work with the TSM to create and deliver sales presentations
• Manage agency compliance with Company business processes

WHAT YOU NEED TO APPLY:

• Bachelor’s degree or equivalent experience
• Typically, 2 to 5 years of work experience
• P&C knowledge preferred
• Dedicated to meeting the expectations and requirements of internal and external customers
• Strong organizational and time management skills
• Ability to negotiate skillfully, effectively influence and persuade other
• Demonstrates strong written and verbal communication skills, specifically, strong at formally and informally presenting to others.
• Demonstrates product knowledge of both Company and industry P&C, products

This job posting provides cursory examples of some of the job duties associated with this position.  The examples provided are not complete, and the position may entail other essential and job-related functions and responsibilities that employees will be required to perform. 

CAREER DEVELOPMENT:

It’s not just a job, it’s a career, and we are here to support you every step of the way. We want you to be successful and fulfilled. Through on-the-job experiences, personalized coaching and our robust learning and development programs, we encourage you – at every level – to grow and develop.

BENEFITS:

We offer comprehensive benefits to help you be healthy, build financial security, and balance work and home life. At The Hanover, you’ll enjoy what you do and have the support you need to succeed.

Benefits include:

• Medical, dental, vision, life, and disability insurance
• 401K with a company match
• Tuition reimbursement
• PTO
• Company paid holidays
• Flexible work arrangements
• Cultural Awareness Day in support of IDE
• On-site medical/wellness center (Worcester only)
• Click here for the full list of Benefits

EEO statement:

The Hanover values diversity in the workplace and among our customers.  The company provides equal opportunity for employment and promotion to all qualified employees and applicants on the basis of experience, training, education, and ability to do the available work without regard to race, religion, color, age, sex/gender, sexual orientation, national origin, gender identity, disability, marital status, veteran status, genetic information, ancestry or any other status protected by law.  

Furthermore, The Hanover Insurance Group is committed to providing an equal opportunity workplace that is free of discrimination and harassment based on national origin, race, color, religion, gender, ancestry, age, sexual orientation, gender identity, disability, marital status, veteran status, genetic information or any other status protected by law.” 

As an equal opportunity employer, Hanover does not discriminate against qualified individuals with disabilities.  Individuals with disabilities who wish to request a reasonable accommodation to participate in the job application or interview process, or to perform essential job functions, should contact us at: [email protected] and include the link of the job posting in which you are interested.

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