Industry Solutions Specialist, Middle Market

For more than 170 years, The Hanover has been committed to delivering on our promises and being there when it matters the most. We live our values every day, demonstrating we CARE through our values, ESG initiatives and IDE journey.

Our Middle Market department is seeking an Industry Solutions Specialist for our Financial Institutes and Real Estate growing team.
 

Underwriting practice leader for an assigned territory and has responsibility for top and bottom line actions that build the desired portfolio. Operates with latitude on matters within one’s authority, seeking input from other industry leaders as appropriate. Provides technical insight and guidance to local team and leaders on accounts and execution of industry strategy within the territory. This role typically leads an industry space of 15‐30 million dollars within assigned territory.
 

This is a Full-time, Exempt role.
 

Responsibilities/Essential Functions:

• Responsible for top and bottom line results in collaboration with Home Office Industry Solutions leadership.
• Partners with CLMs to develop industry regional strategy.
• Drives execution of plans to achieve results.
• Researches and obtains local market intelligence, trends and jurisdictional issues to help meet profit and business development goals.

Business Development:

• Assists field leadership with identifying new agents, analyzing Agent Insights and developing pipelined accounts.
• Develops relationships with key producers in the territory.
• Coaches field underwriters on top selling techniques specific to the industry space.
• Actively participates in local territory industry associations to increase competency and visibility within the industry.
• Collect market intelligence (price, product, services); advocate for change as needed.

Portfolio Management:

• Manages portfolio for assigned territory with guidance from Industry Leader.
• Provides input to and feedback on Industry Portfolio, Distribution and infrastructure strategy.
• Analyzes industry financial performance and proactively manages the performance of portfolio, recommending corrective action as needed.
• Gathers critical local intelligence that will aid in the development product, service and appetite improvements.
• Assist local branch management in development of tactics to achieve industry goals. 

Underwriting Development and Support:

• Actively assists field underwriters in the marketing, underwriting and sales of accounts within the industry space.
• Accountable for building and enhancing technical skills amongst our underwriting population.
• Assist in development and responsible for delivering training.  Handles in territory consultation and complex referrals that are outside of field authority.

Required Skills, Key Competencies and Experience:

• Bachelor’s degree
• 5‐10+ years of commercial lines underwriting
• Demonstrated capability within industry practice
• Professional designations desired but not required
• Ability to effectively collaborate across multiple levels of the organization including territory managers and underwriters
• Communication Written and Verbal
• Judgement and Decision Making
• Agile and Adaptive
• Teamwork and collaboration
• Project Management
• Leadership and coaching.

CAREER DEVELOPMENT:

It’s not just a job, it’s a career, and we are here to support you every step of the way. We want you to be successful and fulfilled. Through on-the-job experiences, personalized coaching and our robust learning and development programs, we encourage you – at every level – to grow and develop.

BENEFITS:

We offer comprehensive benefits to help you be healthy, build financial security, and balance work and home life. At The Hanover, you’ll enjoy what you do and have the support you need to succeed.

Benefits include:

• Medical, dental, vision, life, and disability insurance
• 401K with a company match
• Tuition reimbursement
• PTO
• Company paid holidays
• Flexible work arrangements
• Cultural Awareness Day in support of IDE
• On-site medical/wellness center (Worcester only)
• Click here for the full list of Benefits

EEO statement:

The Hanover values diversity in the workplace and among our customers.  The company provides equal opportunity for employment and promotion to all qualified employees and applicants on the basis of experience, training, education, and ability to do the available work without regard to race, religion, color, age, sex/gender, sexual orientation, national origin, gender identity, disability, marital status, veteran status, genetic information, ancestry or any other status protected by law.  

Furthermore, The Hanover Insurance Group is committed to providing an equal opportunity workplace that is free of discrimination and harassment based on national origin, race, color, religion, gender, ancestry, age, sexual orientation, gender identity, disability, marital status, veteran status, genetic information or any other status protected by law.” 

As an equal opportunity employer, Hanover does not discriminate against qualified individuals with disabilities.  Individuals with disabilities who wish to request a reasonable accommodation to participate in the job application or interview process, or to perform essential job functions, should contact us at: [email protected] and include the link of the job posting in which you are interested.

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