Professional Liability - Regional Distribution Director

For more than 170 years, The Hanover has been committed to delivering on our promises and being there when it matters the most. We live our values every day, demonstrating we CARE through our values, ESG initiatives and IDE journey.

Our Professional Liability department is seeking a dynamic, collaborative, strategic, and sales-minded Regional Distribution Director to join our team in the Pacific Northwest. This position resides within the Specialty Division and reports the Regional Distribution Director or Distribution Management Leader within Professional and Executive Lines segment – supporting Management Liability, Professional Liability, and Healthcare

At the Hanover we understand that life and the workplace have changed so we are reimagining the workplace and provide flexible work arrangements. This position can be 100% remote for the right candidate. The ideal candidate will be based in Arizona, Utah, Nevada, or Washington.
 

The Hanover is a diverse and inclusive organization focused on hiring the best talent and we encourage all qualified professionals to apply. We believe that an inclusive, diverse, and equitable workplace make us a better organization and creates a stronger community. 

Check out The Hanover and discover the possibilities.

The actual job title and level may be flexible dependent on candidate qualifications and experience (Regional Distribution Manager).
 

POSITION OVERVIEW:
 

The Regional Distribution Director role reports to the Distribution Management Leader and has primary responsibility for quality and volume of submission flow, agency relations and Hanover field office relations in their assigned territory. The RDM is also expected to work closely with their underwriting and business partners to develop and maintain strong and profitable relationships. The incumbent should have a good understanding of the business segment products are able to customize their approach to the unique selling situation of each of their agents and territories.
 

This is a full-time, exempt role. 

IN THIS ROLE YOU WILL:

• Identifies new business development opportunities, deepening relevancy with Target Agents, and expanding distribution through Specialty focused agents to achieve target specialty returns.

• Collaborates closely with the RDD or AVP and Regional Vice Presidents to own and develop the distribution strategies for assigned region.

• Establishes agent and local office development plans, monitors results, and takes appropriate action.

• Works in conjunction with local office leadership to develop and manage a stable of target agents in each territory ensuring that the relationship and yield from each target agent remains productive.

• Interfaces with RE and RVP and other business unity leaders on territory and cross-business issues along with maintaining regular contact with all target agent partners and field leadership.

• Oversight of agency relations:

• Proactive and consistent production efforts

• Actively engaging underwriter and brokers in relationship

• Quarterly status updates on target agents

• Involvement/monitoring of renewal book as appropriate

• Benchmark expectation of 50% total field travel (i.e., 25% overnight 25%-day travel)

• Oversight of Hanover field office relations:

• At discretion of RDD or AVP to support agency relations responsibilities

• Outreach (email, phone call, videoconference, travel, etc.)

• Monitoring volume and quality of submission/referral flow

• Quarterly status updates by area

• Key Measures of Success:

• Achievement of Regional business objectives:

• Business Priorities

• New Business premium

• Total written premium

• Book profile and thin metrics

• Agency management metrics (development of target agents, management of key target agent sources top ensure behaviors consistent with target agent status, terminations and additions to target agent ranks, etc.)

• Service and quality metrics

WHAT YOU NEED TO APPLY:

• Bachelor’s Degree or Higher. Industry Designations ( CIC,CRM, RPLU, CPCU) Preferred.

• 5 - 10 years Commercial Lines Business Development/Sales Management experience required; Professional Lines experience preferred for corresponding business line.

• Proven track record of achieving goals/objectives and development of territorial business plans and supporting initiatives.

• Proven ability to effectively manage and develop a team of Sales/Business Development Managers (for Supervisory roles only), while balancing multiple sales priorities in a dynamic and very fast-paced environment.

• Strong collaboration and influence skills, particularly with field leadership, agency decision makers and key stakeholders, as this role will be working across multiple branches and/or regions.

• Excellent communication and negotiation skills are essential including interpersonal interactions, presentations, and written communications, including impeccable follow through.

• Consistently demonstrates exceptional business acumen and functional knowledge of product offerings, technologies, distribution channels and service strategies, as appropriate.

• Project/Program Management – understands the principles, theories, practices, and techniques involved in planning, managing, and implementing projects and programs.

• Proficient with Microsoft Office.

• Ability to travel frequently (~50% overall; mix of day/overnight travel dependent on territory).

This job posting provides cursory examples of some of the job duties associated with this position. The examples provided are not complete, and the position may entail other essential and job-related functions and responsibilities that employees will be required to perform.

CAREER DEVELOPMENT:

It’s not just a job, it’s a career, and we are here to support you every step of the way. We want you to be successful and fulfilled. Through on-the-job experiences, personalized coaching and our robust learning and development programs, we encourage you – at every level – to grow and develop.

BENEFITS:

We offer comprehensive benefits to help you be healthy, build financial security, and balance work and home life. At The Hanover, you’ll enjoy what you do and have the support you need to succeed.

Benefits include:

• Medical, dental, vision, life, and disability insurance
• 401K with a company match
• Tuition reimbursement
• PTO
• Company paid holidays
• Flexible work arrangements
• Cultural Awareness Day in support of IDE
• On-site medical/wellness center (Worcester only)
• Click here for the full list of Benefits

EEO statement:

The Hanover values diversity in the workplace and among our customers.  The company provides equal opportunity for employment and promotion to all qualified employees and applicants on the basis of experience, training, education, and ability to do the available work without regard to race, religion, color, age, sex/gender, sexual orientation, national origin, gender identity, disability, marital status, veteran status, genetic information, ancestry or any other status protected by law.  

Furthermore, The Hanover Insurance Group is committed to providing an equal opportunity workplace that is free of discrimination and harassment based on national origin, race, color, religion, gender, ancestry, age, sexual orientation, gender identity, disability, marital status, veteran status, genetic information or any other status protected by law.” 

As an equal opportunity employer, Hanover does not discriminate against qualified individuals with disabilities.  Individuals with disabilities who wish to request a reasonable accommodation to participate in the job application or interview process, or to perform essential job functions, should contact us at: [email protected] and include the link of the job posting in which you are interested.

Privacy Policy:

To view our privacy policy and online privacy statement, click here.  

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