Regional Vice President, Commercial Lines

For more than 170 years, The Hanover has been committed to delivering on our promises and being there when it matters the most. We live our values every day, demonstrating we CARE through our values, ESG initiatives and IDE journey.

Our Business Insurance department is seeking a Regional Vice President for Commercial Lines to join our growing team in our Southern California branch. 

Position summary:

Reporting directly to the Field Regional Executive. The Regional Vice President has operational responsibility to execute all necessary activities to ensure achievement of the corporate goals and objectives in the marketing territories designated by the Field Regional Executive Manages the activities for a branch office including underwriting, marketing, pricing, and agency relationships in a designated territory. Responsible for operating results, development of new business, retention, and agency plant management. Reviews and resolves complex issues Interfaces with appropriate individuals to provide a high level of customer service for claims, loss control, premium audit, policy processing, agency accounting, and bond underwriting functions. Advises regional and corporate management and recommends actions regarding market trends and competitive factors Builds strong relationships with customers and agency, regional, and corporate managers and staff.

This is a Full-time, Exempt role.

Responsibilities/Essential Functions:

• Responsible for overall operating results of a branch office.

• Plans and implements marketing and sales strategies for Commercial Lines for assigned territory.

• Leads implementation and development of branch goals and objectives in assigned marketplace.

• Manages branch business affairs in accordance with corporate guidelines, and under the direction of the Field Regional Executive or operating head.

• Manages branch budget.

• Responsible for development of agency plant in order to achieve business goals and improve company results, including appointment of new agents and managing poor performing agencies.

• Participates in regulatory and legislative affairs for assigned states, including serving on boards and bureaus.

• Manages performance of subordinate managers within marketing, sales, and underwriting functions.

• Responsible for development of staff.

• Acts as consultant and decision-maker on complex underwriting and marketing issues.

• Coordinates with regional and local managers to provide a high level of operational support and customer service from the company's policy processing, premium audit, loss control, agency accounting, claims, and bond underwriting functions.

• Participates in the development and implementation of measures and metrics for branch operations to achieve optimum levels of underwriting quality, productivity, efficiency, and customer service.

• Participates in corporate and regional strategy planning through committees, task forces, and meetings.

• Facilitates and influences agency and branch officials and staff on new product development and roll-out, technological improvements, and change management.

• Coordinates activities to obtain marketplace knowledge and advantage, including intelligence on competition, legislative and geographic environment, sales potential and strategic strengths and weaknesses for specified territories and lines of business.

• Advises management of pertinent information and recommends actions.

• Builds strong communication links with agency, regional and corporate officials, and staff.

Position Requirements:

• Ten years or more of general property and casualty experience required.
• Bachelor Degree required; Advance degree preferred.
• CPCU or CIC designations preferred.
• Sound technical knowledge of commercial and personal lines insurance business; including different lines of coverage, risk selection, methods, and pricing.
• Demonstrated evidence of success in managing operations and staff in underwriting and marketing functions within a competitive environment.
• Excellent communication, negotiation, and interpersonal skills required.
• Proficiency in applicable PC hardware and software.

CAREER DEVELOPMENT:

It’s not just a job, it’s a career, and we are here to support you every step of the way. We want you to be successful and fulfilled. Through on-the-job experiences, personalized coaching and our robust learning and development programs, we encourage you – at every level – to grow and develop.

BENEFITS:

We offer comprehensive benefits to help you be healthy, build financial security, and balance work and home life. At The Hanover, you’ll enjoy what you do and have the support you need to succeed.

Benefits include:

• Medical, dental, vision, life, and disability insurance
• 401K with a company match
• Tuition reimbursement
• PTO
• Company paid holidays
• Flexible work arrangements
• Cultural Awareness Day in support of IDE
• On-site medical/wellness center (Worcester only)
• Click here for the full list of Benefits

EEO statement:

The Hanover values diversity in the workplace and among our customers.  The company provides equal opportunity for employment and promotion to all qualified employees and applicants on the basis of experience, training, education, and ability to do the available work without regard to race, religion, color, age, sex/gender, sexual orientation, national origin, gender identity, disability, marital status, veteran status, genetic information, ancestry or any other status protected by law.  

Furthermore, The Hanover Insurance Group is committed to providing an equal opportunity workplace that is free of discrimination and harassment based on national origin, race, color, religion, gender, ancestry, age, sexual orientation, gender identity, disability, marital status, veteran status, genetic information or any other status protected by law.” 

As an equal opportunity employer, Hanover does not discriminate against qualified individuals with disabilities.  Individuals with disabilities who wish to request a reasonable accommodation to participate in the job application or interview process, or to perform essential job functions, should contact us at: [email protected] and include the link of the job posting in which you are interested.

Privacy Policy:

To view our privacy policy and online privacy statement, click here.  

Applicants who are California residents: To see the types of information we may collect from applicants and employees and how we use it, please click here**.
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