Risk Engineer Technical Consultant, Hanover Specialty Industrial

For more than 170 years, The Hanover has been committed to delivering on our promises and being there when it matters the most. We live our values every day, demonstrating we CARE through our values, ESG initiatives and IDE journey.

Our Hanover Specialty Industrial team is seeking Property Risk Engineering Field Technical Consultant (Wood Products Specialist Role)

Our Hanover Specialty Industrial (HSI) department is seeking a Property Risk Engineering Field Consultant to join our growing team in a remote-based role, that will be a specialist in the wood products industry, but able to complete risk engineering assessments for various industries. It is anticipated that 90% or more of the work is related to primary (sawmills, plywood mills, etc.) or secondary (cabinetry, molding, re-manufacturing) facilities.Much of the work is in/around the Pacific Northwest (Seattle, Portland areas), but will also include travel to Idaho, Montana, California, Colorado, and possibly other areas of the country. Candidate’s travel requirements will be based on their primary office/home location, but travel will be required as necessary to complete 100-120 wood products facility visits per year, with much of that being overnight travel. Candidate does not have to reside in the Pacific Northwest region or other areas noted, but this is preferred.

Role Overview and Summary:

• Perform risk engineering site inspections of existing policyholders with all levels of complexity, with a concentration on wood products related facilities.
• Collaborate with Risk Analysts to assist insureds in solving/resolving identified property risk engineering deficiencies.
• Occasionally partner with the Technical/Project Specialist on various projects and initiatives within the loss control department to further develop technical knowledge of the processes and controls specific to the operations conducted at insured locations.
• Partner periodically with less experienced Risk Engineering Field Consultants as a mentor as part of their continued development related to build skills in report generation and performing audits/managing accounts of increasing complexity, with a concentration on the wood products industry.
• Partner periodically with Field Operations Managers in the training of newly hired consultants through joint travel and follow-up.
• Effectively communicate with management and team to ensure successful adoption of changes to strategy, operations, underwriting appetite, and philosophy
• Coordinate with internal and external resources on moderately-complex risks.

Key Responsibilities and Essential Functions:
Estimated time allocation (subject to change):

• Conduct property risk engineering field inspections of existing and prospective policyholders including consulting with customers regarding solutions to identified property risk engineering exposures/deficiencies; Workload may fluctuate based on territory/area and other wood products related functions. (45%)
• Provide input and contributing in the completion of various risk engineering related projects. (5%)
• Occasionally conduct joint/training risk engineering field inspections for training related to wood products facilities (10%)

Experience, Skills, and Competencies:

• Bachelor’s Degree in an engineering discipline preferred.
• Generally, 12+ years in technical and/or engineering related experience, much if not all that is relevant to the wood products industry.
• Good understanding of NFPA Codes and Standards or equivalent (Factory Mutual Guidelines)
• Strong technical/analytical skills, computer skills and interpersonal skills
• Strong organizational skills
• Strong technical writing skills
• Strong operational understanding of Risk Engineering core competencies
• Demonstrates the ability to adapt quickly to change, identify, analyze, and solve problems and a willingness to consider new and different ways of thinking.

CAREER DEVELOPMENT:

It’s not just a job, it’s a career, and we are here to support you every step of the way. We want you to be successful and fulfilled. Through on-the-job experiences, personalized coaching and our robust learning and development programs, we encourage you – at every level – to grow and develop.

BENEFITS:

We offer comprehensive benefits to help you be healthy, build financial security, and balance work and home life. At The Hanover, you’ll enjoy what you do and have the support you need to succeed.

Benefits include:

• Medical, dental, vision, life, and disability insurance
• 401K with a company match
• Tuition reimbursement
• PTO
• Company paid holidays
• Flexible work arrangements
• Cultural Awareness Day in support of IDE
• On-site medical/wellness center (Worcester only)
• Click here for the full list of Benefits

EEO statement:

The Hanover values diversity in the workplace and among our customers.  The company provides equal opportunity for employment and promotion to all qualified employees and applicants on the basis of experience, training, education, and ability to do the available work without regard to race, religion, color, age, sex/gender, sexual orientation, national origin, gender identity, disability, marital status, veteran status, genetic information, ancestry or any other status protected by law.  

Furthermore, The Hanover Insurance Group is committed to providing an equal opportunity workplace that is free of discrimination and harassment based on national origin, race, color, religion, gender, ancestry, age, sexual orientation, gender identity, disability, marital status, veteran status, genetic information or any other status protected by law.” 

As an equal opportunity employer, Hanover does not discriminate against qualified individuals with disabilities.  Individuals with disabilities who wish to request a reasonable accommodation to participate in the job application or interview process, or to perform essential job functions, should contact us at: [email protected] and include the link of the job posting in which you are interested.

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