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Junior Support Analyst

Health-E Commerce

5

(1)

United States (Remote)

Why you should apply for a job to Health-E Commerce:

  • 5/5 in overall job satisfaction
  • 5/5 in supportive management
    • Ratings are based on anonymous reviews by Fairygodboss members.
  • Generous PTO package, major holiday closures, and Summer Fridays
  • Health-E Commerce has an employee led recognition program to recognize day to day achievements, both big and small.
  • Holistic benefits: mental health support, work-from-home subsidies, wellness reimbursement, certification support & leadership coaching.

    • #Commerce_FGB-7576014002

    Position summary

    solutions

    • Update existing Inventory Management software daily

    • Maintain our IT assets

    • Perform access reviews and follow through documentation on a specific cadence

    • Maintain relationships with IT vendors for repairs, replacement, and servicing of our IT assets

    • Assist with onboarding and offboarding of employees in a timely manner.

    • Stay updated with the latest IT trends and technologies to provide effective solutions.

    • Flexibility and interest to work on various projects as a technical analyst and resource

    What you'll need:

    • Bachelor's degree in computer science or related field

    • Minimum of 1-3 years of IT or Infrastructure-related experience

    • Strong technical skills with the ability to troubleshoot issues as well as research and recommend solutions

    • Hands on experience with end user device management

    • Experience with Active Directory user management

    • Experience with cloud systems such as Office 365, Google G-Suite and Azure Active Directory

    • Excellent communication and writing skills

    • Ability to interact with technical and non-technical staff. Experience with technical writing and documentation.

    • Familiarity with remote desktop applications and helpdesk software, experience with Atera is a plus

    • High level of focus on customer service and attention to detail

    Compensation: $50,000 - $65,000

    Discretionary Annual Bonus Eligibility: Up to 10%

    Why you should apply for a job to Health-E Commerce:

  • 5/5 in overall job satisfaction
  • 5/5 in supportive management
    • Ratings are based on anonymous reviews by Fairygodboss members.
  • Generous PTO package, major holiday closures, and Summer Fridays
  • Health-E Commerce has an employee led recognition program to recognize day to day achievements, both big and small.
  • Holistic benefits: mental health support, work-from-home subsidies, wellness reimbursement, certification support & leadership coaching.