Customer Connect Specialist

nd resolution.

• Responsible to ensure compliance with applicable external and internal regulations, procedures, and guidelines.

• Living Hitachi Energy's core values of safety and integrity, which means taking responsibility for your actions while caring for your colleagues and the business.

Your Background:

• Bachelor's degree in any stream.

• Must have 3+ years of experience.

• Prior experience of being in a customer support role.

• Excellent communication skills, Interpersonal skills, and the ability to converse with customers politely and effectively through telephone/live chat/ e-mail is a mandatory skill set.

• High focus on customers and their needs.

• Intrinsic attitude to drive innovation and improvement.

• Certifications related to Six sigma/ISO certified Quality trainings/ Yellow belt training is preferred

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