Customer Support Specialist

in the bidirectional know-how transfer from factory to global service network and vice versa (e.g., newsletters,

• frequently asked questions, etc.)

• Participation in ensuring 24/7 availability

• Responsible to ensure compliance with applicable external and internal regulations, procedures and guidelines.

Your Background:

• Experience in Customer Service with a minimum of 2 years of experience.

• Must be fluent in both Spanish and English; any other language would be an advantage

• High focus on customers and their needs

• Ability to apply a structured and methodical work style during increased pressure to act

• Intrinsic attitude to drive innovation and improvement

• Ability to act solution-oriented and to vary different approaches, be flexible and creative

• Readiness to travel (approx. 10%) on a global basis i.e., for troubleshooting, training or customer meetings

#LI-Hybrid

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