Field Service Engineer

Hitachi Energy

Zagreb, Croatia

#JID3-191090

Position summary

technical manuals.

  • Provide technical support and training to customer personnel on equipment operation, maintenance, and troubleshooting procedures.

  • Document all service activities, including detailed reports on installations, repairs, maintenance performed, and parts utilized.

  • Collaborate with internal engineering, sales, and support teams to provide feedback on product performance and identify opportunities for improvement.

  • Adhere to all company safety policies, procedures, and quality standards while working at customer locations.

  • Manage and maintain accurate inventory of spare parts and tools required for service calls.

  • Participate in on-call rotations and be available for emergency service as required.

Your background:

  • Bachelor's degree in electrical engineering, Mechanical Engineering, Industrial Technology, or a related technical field

  • Minimum of 20 years of experience in field service, maintenance, or technical support for complex industrial machinery or systems.

  • Proven ability to read and interpret technical drawings, schematics, wiring diagrams, and manuals.

  • Strong diagnostic and troubleshooting skills for electrical, mechanical, and control systems.

  • Proficiency with various diagnostic tools and test equipment

  • Excellent communication and interpersonal skills in English and Croatian, with the ability to effectively interact with customers and colleagues.

  • Self-motivated, with the ability to work independently and manage time effectively in a field environment.

  • Willingness and ability to travel extensively to customer sites, often on short notice.

  • Valid driver's license and a clean driving record.

  • Familiarity with Hitachi products or similar industrial equipment is a plus.

More about us

  • We offer you the opportunity to work with fantastic people and develop yourself on projects that present great technical challenges and have a real impact.

Apply now

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