Inside Sales Representative

le will be based in the Raleigh, NC area.

How You'll Make an Impact

• Execute daily customer activities, including order entry, tracking, and timely response to inquiries.

• Manage order coordination with local business units and communicate delivery timelines.

• Develop bids and proposals responsive to customer requirements using Hitachi Energy tools and processes.

• Write and revise proposal and contract documents, compile data for reporting scope, terms, cost, and profitability.

• Participate in customer and internal meetings to exchange information and review contract requirements.

• Investigate technical issues and support corrective actions to prevent recurrence.

• Execute change orders and assist with collection of overdue invoices.

• Provide periodic reporting for outstanding orders, Vendor Managed Inventory, or Blanket Order management.

• Responsible to ensure compliance with applicable external and internal regulations, procedures, and guidelines.

Your Background

• Candidate must already have work authorization that would permit them to work for Hitachi Energy in the United States.

• Bachelor's degree in engineering, business or related field

• Minimum of 3-5 years of customer support experience in Industrial, EPC, Utility, or related fields (5 years preferred).

• General knowledge of power transmission and distribution products/systems; power generation experience preferred.

• Previous experience with business-to-business customer support.

• Familiarity with CRMs and web portals; knowledge of SAP and Salesforce preferred.

• Proficient in Microsoft Suite (Word, PowerPoint, Excel).

More About Us

At Hitachi Energy, you'll gain exposure to innovative technologies, collaborate with experienced professionals across the power industry, and access opportunities for personal and professional growth.

• Opportunities to work on innovative technologies that shape the future of energy

• A collaborative environment with experienced professionals across the power industry

• Access to learning platforms and career development programs

• Attractive health and retirement benefits

• Paid leave and flexible work arrangements

Apply now

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