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collaboration with the appropriate Original Equipment Manufacturers (OEM) vendors.
Offer support to end users and ensure the functionality of IT equipment and software in meeting rooms and other user
Follow OSS procedures as outlined in the Runbook, Standard Operating Procedures (SOPs), and knowledge articles.
You will be responsible for ensuring compliance with applicable external and internal regulations, procedures, and guidelines.
Living Hitachi Energy's core values safety and integrity, which means taking responsibility for your own actions while caring for your colleagues and the business.
Your background
Bachelor's degree in computer science.
3- 5 years of professional experience in IT support.
Excellent communication skills, both written and verbal, including the ability to communicate effectively with both business and technical audiences.
Experience in ServiceNow.
Have a proactive and solution-oriented mind-set and could work independently and self-driven.
Proficiency in both spoken & written English language is required.
Apply now
Current employees apply here