Senior Application Service Delivery Manager - South America

) that the area of responsibility is properly organized, staffed, skilled and directed. Ensure strategic organization development

• Guides, motivates and develops direct and indirect subordinates within HR policies, for the benefit of both company and the employee

• Implementing agile development setups

• Establish a stable end to end service delivery for globally used applications according to ITIL4

• Guiding and supporting IT implementation projects

• Create a governance setup and run service/project reviews for service receiving organization according to IT global standards

• Holding the financial responsibility of all sub-teams

• Responsible to ensure compliance with applicable external and internal regulations, procedures and guidelines.

Your Background

• Bachelors degree in computer science or related areas

• Profound experience in IT technology and Applications Development and Management

• Experience in large global corporations

• Managing third party providers on global scale

Tools for this role:

• Service Now-Incident, Change, Demand, Project, and Application Mgt Modules

• SAP S4/Hana

• MuleSoft

• Salesforce

• Business applications and tools

• Information/Data & Analytics/Business Intelligence

Methodologies:

ITIL 4

L6S - Lean Six Sigma

#LI-Hybrid

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