Service Product Specialist - Digital Solutions (Power Grid OEM/Service)

w You'll Make an Impact**

• Provide advanced technical support to Operations and Engineering on service digital products and solutions.

• Deliver training on new products and services to internal teams and customers.

• Provide technical advice and troubleshooting for Field Service Engineers.

• Manage and coordinate improvement initiatives across the Service Digital portfolio.

• Build and maintain a deep understanding of the BU Service digital portfolio in partnership with Product Service Centers, Marketing, Sales, and Operations.

• Review technical drawings and documentation to clarify scope and align project needs.

• Collaborate cross-functionally to define training programs and sales initiatives that enhance customer experience.

• Support the product/service lifecycle-from development and launch to maintenance and customer support-and represent the digital service business at trade shows and industry events.

• Responsible to ensure compliance with applicable external and internal regulations, procedures, and guidelines.

Your Background

• Candidate must already have work authorization that would permit them to work for Hitachi Energy in the United States.

• Bachelor's degree in Electrical Engineering, Computer Science, or an IT-related field.

• Minimum of 5 years of experience in application engineering or service.

• Skilled in Protection/Control relays, IEDs, SCADA, Supervisory Systems, equipment monitoring, electrical
  instrumentation, process instrumentation, process automation, communication protocols and similar.

• Excellent communication, presentation, and interpersonal skills; able to build solid relationships with customers and internal teams.

• Self-motivated, results-oriented, and capable of working independently; willingness and ability to travel domestically up to 20%.

More About Us

You'll gain exposure to innovative grid technologies, collaborate with experienced professionals across the industry, and access learning platforms that support personal growth and career development.

• Opportunities to work on innovative technologies that shape the future of energy

• A collaborative environment with experienced professionals across the power industry

• Access to learning platforms and career development programs

• Attractive health and retirement benefits

• Paid leave and flexible work arrangements

Apply now

Current employees apply here