Why you should apply for a job with HP Inc.:
HP Inc. is on FGB’s Best Tech Companies for Women of 2019.
FGB’ers working at HP Inc. rated their manager’s support at 4.6/5.- 54%of reviewers say women and men are treated equally at HP Inc..
- 70%of reviewers say the CEO supports gender diversity.
HP offers company paid parent leave for new birth and adoptive parents. An annual family floating holiday is also offered.- HP's Part-time Policy allows employees to work a reduced work schedule on an on-going or temporary basis.
- Health Plans include coverage for fertility/infertility.
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Applies basic knowledge of the job skills and company policies and procedures to complete a variety of assignments/tasks. Good understanding of the general/technical aspects of the job. Works on assignments that are routine to moderately complex in nature and require basic problem resolution and independent judgment. Allocates own time efficiently. Receives general instructions on all work.
Responsibilities:
- Maintain high level Customer satisfaction by clarifying Customer needs and ensuring that they are met.
- Handle Customer-relation problems promptly and appropriately, escalate issues according to established procedures.
- Provide software service, post- sales or service delivery support for local accounts on standard systems.
- Respond to service, product, technical, and Customer- relations questions .
Education and Experience Required:
Minimum Vocational/Diploma/ Associate Degree (technical field) equivalent with 1-2 years of working experience in related fields, or Degree holder with no or less than 1 year relevant working experience.
Knowledge and Skills:
- Thorough knowledge of organization and policies.
- Comprehensive business, technical, or functional knowledge, as well as basic project management skills and communication and analytical problem-solving skills.
- Ability to build and maintain ongoing relationships with customers, peers and support partners.
- Ability to perform while under high-pressure situations.
- Knowledge of HP products, A3, LaserJet & HP DesignJet
- 50% travel required
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Need convincing? Let's review HP Inc.'s best features:
- HP Inc. is on FGB’s Best Tech Companies for Women of 2019.
- FGB’ers working at HP Inc. rated their manager’s support at 4.6/5.
- 54%of reviewers say women and men are treated equally at HP Inc..
- 70%of reviewers say the CEO supports gender diversity.
- HP offers company paid parent leave for new birth and adoptive parents. An annual family floating holiday is also offered.
- HP's Part-time Policy allows employees to work a reduced work schedule on an on-going or temporary basis.
- Health Plans include coverage for fertility/infertility.