Associate Customer Success Manager - Cloud

IBM

4

(720)

Bengaluru, India

Why you should apply for a job to IBM:

  • 4.4/5 in supportive management
  • 83% say women are treated fairly and equally to men
  • 80% would recommend this company to other women
  • 91% say the CEO supports gender diversity
  • Ratings are based on anonymous reviews by Fairygodboss members.

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    Position summary

    ical and Professional Expertise

    • Strong understanding of Cloud Computing concepts and hands on experience in AWS / Azure / GCP / OCI

    • Knowledge of the SaaS industry and software products

    • Excellent communication and relationship-building skills

    • Ability to effectively present information (oral and written) and respond to customer questions in one-on-one and group settings

    • Ability to prioritize and multitask in a fast-paced environment

    • 1-3 years of industry experience

    • At least a 3-year college degree in an associated field.

    Preferred Technical and Professional Expertise

    • Customer Success experience and proactive engagement with Customers
    • Experience in Cloud Cost Optimization
    • Experience with CRM software and other customer success tools

    Why you should apply for a job to IBM:

  • 4.4/5 in supportive management
  • 83% say women are treated fairly and equally to men
  • 80% would recommend this company to other women
  • 91% say the CEO supports gender diversity
  • Ratings are based on anonymous reviews by Fairygodboss members.